power down the tv for a few mins and then re-apply power

when you start up make sure you select tv in case it needs the pin number

i just to have no end of trouble with my tv when the power had been out for a while and on the old software you had to select tv as the other sources never asked for the pin and this then made the screen work but no STB/PUC control.

Good Luck

This is a just a thought, and probably not right, but have you tried hitting the buttons twice for each command? Sometimes with our Sony it will seem to stop working but if I press each command twice it works flawlessly.

Hi!

I tried disconnect from mains. became a bit better but not as good as earlier. I´ll try the double click as well. 

Most problems occur when I´m watching a movie and tries to skip chapters or fast/slow forward/rewind.

br

/h

We have had the double click problem with both our previous Beovision 7-40 MKIII and our current Beovision 7-55. If  we turn the Blu-Ray and TV on as the first source from standby, there is no double click problem, everything works perfectly. If, however, we switch to Blu-Ray from another source, then the double click problem resumes. On our 7-40 if the double click problem had occurred, and if the TV was turned off, 30 seconds after turning off the red standby light would blink 5 times. If the TV was turned back on before the 5 blinks the double click was still there. If it was turned on after the blinks the problem would be gone. 

Hi!

Ok, which software is to be changed. There are several different for different modules

How do you check the BV10 software version and regarding the Samsung BD; where do one find instruction on how to operate the unit using the Beo4? I figured out start stop, play and using the color buttons; but guessing that I'm missing a few...

Pressing menu should bring up a display on the screen that will tell you what commands are available.