Problems between BeoVision Horizon and BeoRemote One BT

2 replies

Hello there,

I don't know what happened, but my BeoRemote One BT does not recognise my BeoVision Horizon.

When I push the button TV on my BeoRemote One BT, nothing is happening. I have reset it to factory setting and I have tried to add my TV but I think I made a mistake because nothing is still happening, my TV stays off. 

Thank you for your help.

Hi Sapmi

If  you need to re-pair your remote ti the TV, power off the TV and then go to the pairing menu in the remote under Advanced.

You need to check that the TV and remote are both running the latest software.

Opman

 

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