Hi all,
I own since a bit more then 3 years a Beosound 3200. Some weeks ago I experienced some problems while reading a CD. It stopped reading during small intervals and finally the CD stopped turning. I took it to the B&O service here in Madrid and was told that the CD mechanism was broken and needed to be changed together with the laser reader. All this at a price of 350 EUR. I am quite amazed that an equipment of such a name and quality breaks down only after 3 years of normal use and always kept in best conditions. I had a lot of brands before and never had problems with any of them.
I wrote to B&O asking for reasons why something like this could happen and got no response; only that the local dealer is resposible to charge me whatever they think is correct. To be honest that is not what I expect from B&O !!!!!
Does anyone in the forum had a similar problem? Why could something like this happen?
I am thinking seriously of putting all my B&O stuff on ebay and getting something of better quality.
Thanks,
Edmadrid