critter wrote:

I think the more I've had this A9 running this afternoon, the more I've enjoyed it as it seems to be loosening up and the bass is rounding out to my ear.

Most speakers need a run in period .... or perhaps our ears do 🙂

Here's a slightly cheeky suggestion ... use your local Apple store's 14 day return program to test controlling it via a current iOS iPod - it should be able to run all the B&O iApps.  That way you can verify the software's usefulness for you.  At least it is software ! eventually it will get fixed ....

Hi,

You should also consider issues with your router : I am fighting at the moment with Beocare and Asus support for my RT-AC88U.

I have a few multiroom devices and the experience is a nightmare.... Either B&O are definetly not good at all (yet) at multiroom software or Asus have issues with B&O (and maybe other router manufacturers.)

My experience with the ASUS router is that the applications (Beomusic on IOS or Android or the new bang & olufsen app) won't work at all using the 2.4 Ghz (even with everything connected on same network, no discovering of the speakers, even if I can access them with a browser from a computer or with Chromecast). They are working on the 5 Ghz channel but sometime capricious (for exemple this morning, no way to access the M5 of the bathroom from other app than the beta bang & olufsen one on Android)

BeoCare are saying this come from the router, Asus are saying they don't filter anything on the internal network but what I can see is that nothing is working !

Maybe you have the same kind of issue with your router ?

critter wrote:

Did you see that I did mention that by placing it in the corner, in free standing mode, the bass availability improves.

Mine isn't in the corner and the bass is absolutely fine.

chguillarme wrote:

 

Hi,

 

You should also consider issues with your router : I am fighting at the moment with Beocare and Asus support for my RT-AC88U.

I have a few multiroom devices and the experience is a nightmare.... Either B&O are definetly not good at all (yet) at multiroom software or Asus have issues with B&O (and maybe other router manufacturers.)

My experience with the ASUS router is that the applications (Beomusic on IOS or Android or the new bang & olufsen app) won't work at all using the 2.4 Ghz (even with everything connected on same network, no discovering of the speakers, even if I can access them with a browser from a computer or with Chromecast). They are working on the 5 Ghz channel but sometime capricious (for exemple this morning, no way to access the M5 of the bathroom from other app than the beta bang & olufsen one on Android)

BeoCare are saying this come from the router, Asus are saying they don't filter anything on the internal network but what I can see is that nothing is working !

Maybe you have the same kind of issue with your router ?

I don't think it is a router issue with mine.  I think if that were the case none of the other apps that do work with the A9 would be working.  Right now, the A9 is working with BubbleUPnP, and the Gingkodlna software and also the beta "Bang & Olufsen" App works and so does the BeoSetup App.  I can have all of these apps open at the same time and all will see the A9 except the Beo Music app....it just makes a swirling circle saying "searching" and never finds it.  Of course if I uninstall and reinstall it will work for a short period and then no longer find the A9. 

I am going to get the opportunity to test out the Apple Version of the Beo Music App later today on a new iPhone 7 that a friend is bringing by.  If it works with that then I'm sure that the problem will be the Android version of the Beo Music App.  

I can make due with the options I have found until B&O finishes the new, still in beta,  Bang and Olufsen App.  As I said, I do have that on my Android device and it finds the A9 just fine, but it just offers internet streaming right now....no DLNA. 

Works but still beta so no DLNA:  https://play.google.com/store/apps/details?id=com.bang_olufsen.OneApp

Works fine:  https://play.google.com/store/apps/details?id=com.bang_olufsen.BeoSetup

Works:  https://play.google.com/store/apps/details?id=com.bubblesoft.android.bubbleupnp      (purchased license too for full fuctionality)

Works Ok: https://play.google.com/store/apps/details?id=com.ginkgosoft.dlna.ctrl

Moxxey,

There are many variables that affect speaker performance just the difference in small things can play a big part. With the current placement of the A9 the bass is quite good for my place.  When it was free standing in my living room it was not the same.  Keep in mind that my living room is a very big volume...it's 24 feet x 24 feet and it has an 18 foot high ceiling it's a big volume.  Plus I have no (zero) carpeting anywhere in my home.  Does your A9 not change in the way it sounds if you move it to another room?  I'm pretty sure that the new Beo Sound 90 wouldn't exist as it does if speaker location, environment, placement, etc all didn't impact sound so much, but since it does the beautiful BS90 has loads of technology and drivers in place to account for the many variables that affect sound quality, etc.

By moving mine to the location that it is currently in there is a big improvement in bass response for me and I'm so glad for that.

Also, you many like less bass than I do, there is subjectivity in these matters as well.  It's like music, some people love RAP, I cannot stand it however.  So it can also be a personal preference too.  

critter wrote:

Sound.....still debating there.  The system so far is not as loud as I had anticipated it would be.  Also, I found the bass to be lacking when free standing.  I've now placed the unit in the corner of our dining room and put the selection switch into free standing mode.  With the unit in the corner and in free standing mode there is much more bass available and I like the bass sound then.  The quality of the sound is really good, maybe great.  However, honestly where the sound quality is concerned I need to put more time into listening to my favorite sounds through the A9 before I can decide.  I have not had enough time in to determine how it is going to perform across my quite varied music interests.

WIFI connectivity.  The unit does connect consistently to my wifi however, I notice that the radius that I can connect within is not very large.  When I first set up the A9 I was going to set it up and test it in our Master Bedroom.  I was able to connect to the A9 with the setup app and get my WIFI settings put in but the unit would not connect to my wifi and would only yield a solid red network light, I thought I did something wrong and reset it and set it back up twice before I realized that it was simply not connecting. I have other WIFI connected devices in my Master Bedroom that regularly connect and stream media (to the TV) without issue.  My Sony Blue Ray Player is App ready and I stream Vudo and Netflix all the time to my TV there via WIFI without issue.  The A9 was not able to see my network in that room, I had to move it to a part of the house closer to my WIFI router but really it being in the main part of the house is better anyhow.  I just wanted to test the unit in the Master Bedroom before moving it elsewhere in the house.

Now for the bad, really bad.  The Beo Music app for Android is just flat out non-functional.  Initially, the Beo Music app would see the A9 and I could play a track or two but the app would quit.  I would then try to connect again and the Beo Music app would simply search and search and NEVER FIND the A9. I could go and tap the A9 to put it into the Internet Radio mode, the A9 would be streaming music just fine but the Beo Music app would say it's not on the network.  I could connect to the A9 with the Setup App and find it just fine and its status would show to be normal with Excellent WIFI signal but to the Beo Music App the A9 just does not exist.  If I uninstall the Beo Music app and reinstall it the app will work again for a short time but ultimately stop seeing the A9 again.  

I put the Apple version of the Beo Music app on my iPad and it worked better but not great.  The volume control would sometimes not work.....I could move the volume right and left but no change in volume would occur......now to be fair this iPad is older (second generation) and perhaps the app is not intended for that version of iOS....I have not checked that out.

On the base - have a play with he sound setting in the web menu. That will tune it in to your liking. You couldn't want for 'more' sound or equalisation opportunities. I would suggest thats a.problem on the device you are streaming from maybe

On the WIFI; the Mk II is super rock solid in both 2.4Ghz and 5Ghz. I also have an A6 with the same controller in it. Routers like Netgear are not great products and you'll often find they are the problem here. Try a Billion 8900 -2400 or 1600, Draytek 2860 (although its modem is rubbish) that are more expensive but there is a reason for it.

I totally agree with you on the Bet Music Apps - not intuitive or reliable. I must try the new App - thanks for pointing it out.

What router do you have. I've experienced the top 10 sellers in the UK and most have some kind of varying issue that I suspect is the source of your issue.

critter wrote:

I am going to get the opportunity to test out the Apple Version of the Beo Music App later today on a new iPhone 7 that a friend is bringing by.  If it works with that then I'm sure that the problem will be the Android version of the Beo Music App.  

For years I was an Android user.  Then I bought a Playmaker and struggled for months to get it working satisfactorily with Android/DNLA - tried loads of different apps with no success.  Have since purchased a few iDevices and it just works!

Guy wrote:

For years I was an Android user.  Then I bought a Playmaker and struggled for months to get it working satisfactorily with Android/DNLA - tried loads of different apps with no success.  Have since purchased a few iDevices and it just works!

Guy,

I suspect you are on to something there, yesterday, I was thinking the same thing.  I used to have an iPhone 5 and I liked it a lot, except for the small size and my big hands.  When Apple kept delaying larger screen models I left and went to an Android Note because of the size.  I am a big guy and my hands are big enough to use my Galaxy Note one handed LOL.  Well, for the big screen I loved the Note but for nothing else.  Since I've had it (about three years now) I've had a lot of trouble with it software wise.  Android updates have fixed many issues since I've had it, but I know I would never buy another Andorid device now.  My previous iPhone worked fine all the time, my Android didn't.  Yesterday I couldn't help but wonder about a new iDevice and the BeoMusic app so I asked my friend to come by and help me test.....doing that today.

I have been planning on replacing my Note phone with an iPhone again this year, however I want to wait to see what the next generation of iPhones are like before deciding and that's probably another six months at least for the announcements from Apple.

I will let you all know how it goes with the BeoMusic App on the new iphone.....I suspect it will work.

C.

The Beo Music app on the iPhone 7 worked just fine.  There were some minor issues with the Apple version of the app but it worked nicely over all.  Clearly, the issues I had earlier with this A9 are because the Android version is just poor.  

So for me, if I choose to keep this A9, I will need to make due with the BubbleUpnP app until I can get another new iDevice or until the new (still in Beta) Bang & Olufsen app is done and supports DLNA.

I have been really enjoying the A9 though and the more I listen the better it sits with me.

C.

critter wrote:

The Beo Music app on the iPhone 7 worked just fine. There were some minor issues with the Apple version of the app but it worked nicely over all. Clearly, the issues I had earlier with this A9 are because the Android version is just poor.

So for me, if I choose to keep this A9, I will need to make due with the BubbleUpnP app until I can get another new iDevice or until the new (still in Beta) Bang & Olufsen app is done and supports DLNA.

I have been really enjoying the A9 though and the more I listen the better it sits with me.

C.