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Overpriced Junk
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If the quality control from B&O was bad I can assure this forum wouldn't exist and B&O wouldn't be the company it is today. Of course though if your dealer is selling questionable products you certainately should not settle for it. When buying a B&O you should receive the best and you need to take it up with your dealer or contact B&O headoffice in your country, but to make a sweeping statement that B&O is junk might be taking it too far.
I had some problems with product quality a few years back. Based on these comments, I wonder if B&O North America (or employees thereof) sometimes try to sell returns as new. I bought a phone, supposedly "brand new, unopened box" and it had dead batteries installed and phone numbers programmed. I bought a horizontal stand for my BS9000 (again, "brand new, unopened box") and it was deeply scratched (somebody really applied some force because it was a deep gouge in solid aluminum). The store "swore" these were shipped straight from NJ. Yeah right... That was the last business I did with that store (a company owned store in a major shopping mall that has since closed). Since then, no problem aside from a rather beat-up BL2 box... but it did make me go hmmmm....
Stan
I really cannot sit on the fence on this one, and must say that i have never in all my time in dealing with B&O, had one report of a single product in an unopened box being sub-standard in appearance. Bang & Olufsen are pretty darn good at quality control before things leave the factory.
Yes, they have shortcomings - but never with quality and standard of finish. I would take this up at a higher level, as this seems isolated and needs 'nipping in the bud' if standards are slipping.
As for distortion at volume above/around 60.. its a little like saying "my BMW starts to handle a bit flakily at 160mph".. You are exploring its upper limits, and it is, after all a portable music system. For serious sound try a used Ouverture/3000 and a pair of used Beolab 8000's?
As everyone said though, this is a fair forum, and you are entitled to your opinion!
Lee
What they tried to sell me WAS junk
May I assume the store manager suggested you would be happier shopping elsewhere 10 minutes before you started posting?
Then do yourself the service of reporting it to B&O USA, and hopefully you can prevent this from happening to other people!
Lee
🙂
I was being facetious.
Tascam,
If I understand your comments correctly, you where in an authorized B&O shop where you intended to buy a BS 1. You examined four BS 1 in what were unopened boxes and all four were cosmetically defective. Is this correct? What was the sales clerk's [or the shop manager's] reaction to these defects and to your complaint? Has this matter been brought to the attention of B&O's head office in the US or to B&O in Denmark? What were their response?
I agree with you in that buying new B&O, I too would expect the item to be in perfect condition, cosmetically and functionally. If not, I would expect nothing less than a replacement or full refund.
You pay for the design and brand image as well. It's like driving a Toyata versus a Lexus. That is very old news. Not sure why i would be bothered with blemishes or scratches, might have happened during transport. Point is that the dealer will take it back without discussing.
That said I bought an Onkyo Mini System with Minipod speaker for my bedroom. It did cost the same as the BL1 and certainly it sounded much better. However the look of that thing and the noise the CD changer produced bothered me so much that I gave it the boot after a year.
JK
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