Blackrix wrote:

No matter in what option the BeoSound Ouverture is programmed, it should always work using the keyboard on the Ouverture itself. Sometimes a key on the keyboard gets stuck between the surrounding metal on the keyboard, keeping the key pressed. But in that case the doors also will not close, because when a key is pushed the Ouverture won't close the doors to  protect the fingers of the user. It could also be a problem in the Ouverture.

Was it sold as working? Did you see it work when you picked it up? I suggest that maybe that was why it was in storage?

Peter wrote:

Was it sold as working? Did you see it work when you picked it up? I suggest that maybe that was why it was in storage?

certainly worth a punt a £200!  Even if you have to spend a bit on it!  

I have to say Beoworld I'm a bit disapointed with the poor response to my post, there was a time when answers or solutions where 10 a penny!! Is there a new site no ones telling about?

harrykym wrote:

I have to say Beoworld I'm a bit disapointed with the poor response to my post, there was a time when answers or solutions where 10 a penny!! Is there a new site no ones telling about?

I think you got the right answers in a very short time, but sometimes there just is not a ready to go answer. It seems like the problem is in your Ouverture, but it could be the keyboard, the processor, the power-supply or maybe something else. It could be that the Ouverture was struck by lightning, who knows? 

You could try to disconnect the keyboard from the display PCB and see if it will work on remote. Make sure the Ouverture is in option 1, not option 0, or else the remote won't work.