One month with the Moment

864 replies
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Chris (archived2)
Bronze
Posted August 18, 2015 at 21:00 GMT
#2036825

Skiingtrumpeter wrote:

I tend to agree. Not a day goes by where I don't experience  a bug or shortcoming, often that was not there the previous day. At present I am getting daily "software update failed" messages. Is there no software? When I press update it says none is available. 

A shred of good news the App has an update today which seems to have solved the half keyboard issue. Laughably the update is said to be due to market feedback! Who tests these releases? 

Some buyers are having massive problems with the Moment, and always at first they blame this music system. However, most of the occurring problems are mostly due to a not stable network, either fixed or a wired one. Being not serious about tagging their audio files, a not good functioning DLNA server, a non stable internet provider, etc...

I'm one of the first users of the Moment and looking back to my own problems I had (an overenthusiastic first installation), I can definitely not blame this music system. All of my problems were due to third party suppliers as Twonky, Yosemite, badly tagged music files...

My Moment is running faultless, as is the Beomusic app. It does what it was created for, not more or less. Just correctly...

J(
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Justin9960 (archived2)
Bronze
Posted August 18, 2015 at 21:05 GMT
#2036826

Good for you, but to me the app and the "music system" are as one, a good app would generally create a good system, and vice versa. When I can't do something basic like search for music on app or "music system" that to me is pretty shite!

J(
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Justin9960 (archived2)
Bronze
Posted August 18, 2015 at 21:05 GMT
#2036827

Good for you, but to me the app and the "music system" are as one, a good app would generally create a good system, and vice versa. When I can't do something basic like search for music on app or "music system" that to me is pretty shite!

J(
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Justin9960 (archived2)
Bronze
Posted August 18, 2015 at 21:05 GMT
#2036828

Good for you, but to me the app and the "music system" are as one, a good app would generally create a good system, and vice versa. When I can't do something basic like search for music on app or "music system" that to me is pretty shite!

J(
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Justin9960 (archived2)
Bronze
Posted August 18, 2015 at 21:05 GMT
#2036829

Good for you, but to me the app and the "music system" are as one, a good app would generally create a good system, and vice versa. When I can't do something basic like search for music on app or "music system" that to me is pretty shite!

C(
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Chris (archived2)
Bronze
Posted August 18, 2015 at 21:10 GMT
#2036830

Justin9966

You made your statement very clearly by your posts 

P(
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personaltrainerpaul (archived2)
Bronze
Posted August 18, 2015 at 21:26 GMT
#2036831

In all fairness, you have to remember that this is a sub-standard old tablet with poor software selling for £1800. Even the B&O report calls it a 'high margin' product. That's if they can sell it. It's a £299 system for £1800. Most people realise this. But of course, the silly people will hear nothing of it It's a true disgrace. I simply won't defend 'the thing'.

L(
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lonfred (archived2)
Bronze
Posted August 18, 2015 at 22:17 GMT
#2036832
I am happy with my moment and BLC. My ML-system has been 15 years younger but I can agree on that that the Moment tablet is hard to use and the interface in the Beomusic app is much much better and easier to use. As I understand it is the Essence 2 like the Moment without the tablet for more than half of the price of a Moment and that sounds like a really good investment.
MA
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Mark
Bronze
Posted August 19, 2015 at 09:12 GMT
#2036833

A fair point. Might you have time to list the remedies or solutions to the Twonky, Tagging, DNLA and network stability issues that have worked for you?

L(
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lonfred (archived2)
Bronze
Posted August 19, 2015 at 19:32 GMT
#2036834
The soundheart is connected by CAT5e wire to a Netgear Gigabit switch. (In the beginning it was connected via wi-fi but it was not so stable and sometimes did not the Beomusic app found the soundheart)

Then I have several Netgear Wndap350 wi-fi access points in my house so that I have full coverage for the Beomusic app. I belive that the sound pad at the moment also connect throw my wi-fi network in some way and it is really stable.

The twonky server is running on a wi-fi connected IMac and it works really good.

The only thing I am missing is the timer event function like my old BC2 and It would also be good if BO could implement all Beomusic app functions in the Beolink app because now I need to jump between them.
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