Beroli wrote:

 I don't know you and MM, just 2 people who don't own the Moment are telling the recent owners of the Moment what - and for which purpose -  they have bought the device.  

I do not own the Moment myself, simply because I choose not to.

It is not the audio device, that I need for the way I listen to music - but that is a personal (not a universal) decision.

I have enough experience - and had even before it was launched - with the BS Moment to be able to talk/write about it here.

I don't question your experiences with it, but at the same time I hear and read, that others are pleased with their Moment.

To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

MM

Millemissen wrote:

To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

MM

More like you expect it to take you to work and back...

 

propaganda wrote:

So to all owners - how would you improve things?

That's a good question... Cmon you owners how would you change the UI?

I would like to know if the mood wheel will pick things from tune-in or radio stations

From what I read

- visual representation of volume

- what's playing now

- what's up next

- improved search (but how) as I see on the moment video there is a search function - was this character based search?

My wishlist to improve things?

Changes in the current BS-Moment (or what B&O should have done before the Launch)

- a proper over-all-search (DLNA, Deezer), with a text-based-search (in Artist, genre, title) instead of the recent search with just !!! ONE !!!! character. right now, you press for example Z  to find your artist beginning with Z, then you have to scroll sideways until you find Zucchero - but if you want to go back to the search - you need to to swipe back trough everything you have from Z to A because the !ONE! capital search is placed before A. There is no possibility to search "Zucchero" as a complete word. You need a proper search in the beginning, because this is the only way to "teach" the "patternplay" of your Moment your exact taste/mood over a day. 

- a gesture or a quick-button to display "Search" without scrolling trough the whole database

- a possibility to switch of the first-setup-processing, to force the Moment to use the embedded Track-Tags/Covers/Genres

- a proper implementation of the DLNA-protocoll (to achieve a better support for different Servers/brands), recently only Twonky is working well, other apps and Devices than the Moment working properly and instantly with different Brands of Servers

- display a (non-blurred) cover of the recent song

- a proper volume display on the touchscreen

- a stable UI to avoid several restarts

- a local backup-solution for your patternplay-database, in case you have to do a factory-reset/exchange of Hardware. If you don't have a backup, you will loose your "longterm-teached/groomed"  Database and you need to start over again

- a incremental proceccing of the Database, nowadays every change in a Playlist, Musicfolder or titles will not be recognized instantly by the Moment, in the worst case you have to start the whole processing of the database or the first-setup procedure again.

- change/switch the gestures for forward/next and backward/previous Song. It feels awkward to me that I have to swipe backwards to switch to the next title.

- improve the wireless stability of the connection between the Soundheart and the Jukebox

- provide a proper manual, including tipps how to prepare your music-collection, thing I need to prepare before the installation of the BS-Moment. Every customer should be aware, that the Moment is only as good as the informations/tags in your musicfiles.

- multiroom support

Changes in a BS Moment MK2

Change the coating of the Display to avoid the fingerprints, use a faster CPU, provide WLAN with ac-protocoll., 

cheers Beroli

Stop forcing people to use Deezer(at a lesser quality than Sonos users get), and therefore automatically excluding the 90% who are currently happy with Spotify and potentially Apple music.

Jeff wrote:

...on about how much they love a product that will "improve" over time, but the fact remains that a product has to have a certain level of technical maturity and performance when it's released or it's doomed. Saying, well, pay us about 2 grand now and we promise we'll get it right, in a year or three, is...

Thank you for your excellent reply on my comment.

Beroli wrote:

Every customer should be aware, that the Moment is only as good as the informations/tags in your musicfiles.

So true!

Beroli wrote:

My wishlist to improve things?

- change/switch the gestures for forward/next and backward/previous Song. It feels awkward to me that I have to swipe backwards to switch to the next title.

Beroli (Oliver) all of your suggestions are excellent. I can't agree more about the swiping backwards to go forwards. Very odd. I think it was Chris T that said this too ages ago.

It was. Let's use a UI that goes against what people have been using for years! Madness

Millemissen wrote:

I have enough experience - and had even before it was launched - with the BS Moment to be able to talk/write about it here.

Therfore you should be gratefull, that you had the chance to test it before you decided against the device. Most customers won't get the choice. They have to believe the promisses, advertisements, Sellers and the datasheet of the Moment. Even your experience is driven by your own taste and your own preferences, how you should  listen to music. You don't write anything negative about the Moment, because some things, like a proper DLNA-support are not important to you. You think that streaming will be the future (i agree) and that your local (owned, paid) music-collection is not important anymore (I disagree!!!!) I choose to buy my music instead of renting it. Therefore you should show a little bit more respect, to other users with different needs and demands than yours. 

I don't question your experiences with it, but at the same time I hear and read, that others are pleased with their Moment. To me it seems like that you have choosen a regular Audi A5 (or equivalent) and expect, that it will bring you safe from 'Paris to Dakar'.

Your Car-example is, Respectfully, terribly sorry - rubbish - because it doesn't reflect the issue here - but let's try another car-example 😐

If I buy a car with a navigation-system and a aircon (basic functions - nowadays), I will expect that they will work. If they don't work, I don't need someone, who explains to me: "That he and other customers don't use these functions anymore and that everybody should open a window for refreshment or should use the separate Navigation-app on his phone, that everybody should rent the maps on a monthly basis and finally - everybody should be gratefull because the car is still able to drive."

It's the same with the Moment. B&O put a basic function (DLNA-support) in the BS Moment and advertised it as a core function of the Mood-wheel. Booth parts, the Deezer-subscription or the DLNA-Server aren't mandatory, You can decide. The DLNA protocoll is nothing new - it's a basic old function in every streaming-device. (like the AC in a car) Therefore I don't harass anybody who decides to use only Deezer in combination with(out) a small music-collection on a NAS. But I expect the same courtesy - and you deny that completely - if I prefer to use my own well-sorted music-collections, rather than a monthly deezer-subscription. Others are pleased with their Moment, because they are happy with the first option. That's their preference and it's fine for me - I would not argue about this. This will bring a whole bunch of new, younger customers to B&O. But you insist on your own selective truth over everybody. How impolite!

I just want to use the advertised functions, without restrictions! What is wrong about that? I earned this right by paying the money on the pricetag.

MM

See bold remarks

Cheers Beroli

If I read Beroli's wishlist I'm sure B&O actually sells a prototype of the Moment.

But thank you very much for publish your experience. I wouldn't buy this horrible device, even it would be for free!

Räuber