Chris wrote:

I understand you're chauvinistic about the B&O products as a Danisch citizen. But you cannot deny that a product as the Moment ( a music system) was halfway finished as they brought it on the market. Apart from other shortcomings, who I do not want to discuss anymore, it really missed that Multiroom function.

Its a risk B&O took in bringing products on the market who are halfway finished and it looks more as a last convulsion from a once well known purveyor to the royal household to shown that they are still a player in AV in todays market. If customers want to accept this, time will tell.

Greetings from, still a very satisfied user of the Moment.

Chris

One can ramble on about how much they love a product that will "improve" over time, but the fact remains that a product has to have a certain level of technical maturity and performance when it's released or it's doomed. Saying, well, pay us about 2 grand now and we promise we'll get it right, in a year or three, is a recipe for marketing disaster.

The task of the Moment is not a simple one, since it is designed to allegedly mate with and function with numerous types of music servers and software. It is far easier to deliver a high quality experience if you control all aspects of the system, say as with the Beosound 5, which talks to it's own proprietary music server, whereas the Moment has a much harder design challenge. This is why I respect Microsoft a lot more than Apple, it's a far, far easier thing to ship out an OS when you control all aspects of the hardware and firmware it's expected to operate with, ala Apple. MS has a much more challenging task and always did, requiring drivers for an almost infinite combination of different hardware configurations.

Difficult job or not, B&O will be judged by the competency of the product not how difficult the job was, and a major product problem is most definitely NOT what a struggling company needs. As the old saying goes, the world cares not what storms you encountered, only whether or not you brought the ship safely to port.

Seanie_230 wrote:

hi there

in my configuration of my NL/ML it shows ML Videomaster rather than audiomaster.

The Moment is an unfinished product? Maybe you are right.... But B&O HAD TO RELEASE IT. Since the BV11 was released, everybody was waiting for a netlink based sound system, which was controllable without a 3rd party device (pad, phone).Was it a good decision - We will see, maybe yes, maybe not, I have no selling numbers....

Before the Moment was released, everybody wanted a device, with a toch pad (oh, the BS5 is so awful to use, it is so complicated to use spotify, it takes so long to find a song, if you have a large music collection,........).

A 3rd party pad solution is the essence, a 3rd party pad solution was the playmaker, you get hundreds of low and high quality 3rd party pad solutions, the moment is a netlink based stand alone music system. You can control it with her OWN pad, you can control it with a BeoRemote, and you can control it with a 3rd party device, what do you wanna more?

Like someone had written in the thread: All albums were bookmarked in deezer as favourits and just the music you don't find in deezer need to be on the NAS - THAT IS THE CONCEPT of the moment. And if you wanna listen to the "New album" of **** just bookmark it and it is on the moment.

It is not cheap, it's B&O. Does B&O uses the fastest chip? No. But B&O never did. That was my personal problem with the BS5, especially the BM5: Slow, no video, no mirror, in my eyes an awful NAS, and sooooooo expensive.

I love the concept of the Moment and i am really waiting for my birthday to get it..... 😁

Brigantinus wrote:

I love the concept of the Moment and i am really waiting for my birthday to get it..... 😁

Depending on when you're B'day is (happy early B'Day wishes by the way 😎) you may get a relatively mature product that works way better than if you had gotten it on release.

It is not cheap, it's B&O. I agree with you Brigantines BUT it's an incredibly cheaply made product with no decent quality components and that is the serious problem. An iPad MINI Original that now costs £19( is a far better engineered piece of work! But more the fool of the Moment buyer when they know that!

As i mentioned above: the same problem have in my eyes all B&O products: Buy e.g. a Samsung tv, the specs of the chip, the specs of the screen, the specs of the Inputs are in the 9xxx Series MUCH better, and it costs the half of an AVANT, take the Beolabs, Beomaster, Beomedia...., take everything. But there must be something around the Brand B&O and their products, that people don't look just at the specifications (otherwise B&O would not exist any more since the invention of the flat screen panels in tv), maybe it's the feeling of the remote control 😕.

I am addicted too

If everything is very cheap, why is then the soundquality very good?

That's the point. B&O has its OWN package. A very good sound quality, a very good picture, a very good remote system. All components work perfect together with a quite easy handling. You can't take just the specifications. It is MORE.

Like a car, like an apple, like.... . A product is more, than the parts it is build.

Hi Brigantinus,

before I bought the Moment , I was a beo-fanboy with rose-coloured glasses too. But maybe you should wait until your birthday, when you own the device and when you had several factory-resets, several trouble to listen your Albums on Deezer, when you tried to add something to your playlists and waited for another Day until you could use your Moment again .... - then - exactly then - I am willing to read your glowing remarks on a product you don't know yet. I could sign everything about B&O's Products from the past - they still work, there is no need to compare Samsung, Apple... with B&O. You got something for your investment what was just working great - almost out of the box. Maybe you should watch the Video from B&O's UI designer, about the vision behind the Moment. This device was designed for booth, NAS and Cloud-Services. I don't know you and MM, just 2 people who don't own the Moment are telling the recent owners of the Moment what - and for which purpose -  they have bought the device. I would be really happy, if I could use only the touchscreen from the Moment instead of an iPad - but after you scrolled up and down, from A-Z, some several times to find your artist and your Album, forget about a song - you would never had the balls to tell other people, how "great" the device is right now - without a proper search-function.

But feel free, buy it have fun - but I dare you - let's talk after some weeks or one month with the BS Moment again.

Cheers Beroli

@ to the guy, who wants to organize the free pick-up-service. Transfer the set-price for a NL-ML-Converter, for the Moment, for a new Mac Mini into my account and you are welcome to have it all 😂

What is wrong with Moment? Hardware or Software.

In my opinion there is nothing majorly wrong with the hardware really - I can live with that.

To my mind the problem is the software - it really is not that good. I think it is ill conceived and does not work that well. A grand concept but with insufficient detail to the nitty gritty. However as the problem is primarily software there is hope that it will evolve and improve over time. Personally I think B&O should canvas opinions from actual users. This could be a great product with a little tweaking of the UI.

So to all owners - how would you improve things?