One month with the Moment

864 replies
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Millemissen wrote:

 

When you ask someone else to do a job for you, you usually tell them, what you expect from them, how the main concept should be.

 

Which was my point about the importance of thorough, testable requirements and documentation, something which in the commercial world is not often done as well as in aerospace and such. Hard to tell if this is a case of bad requirements, bad execution, or more likely a combination of both. It's possible the hardware was chosen with a certain file size structure in mind and hiccups with larger, it's possible it's s/w, it's possible it's both. All that's readily apparent is that there are problems.

Carolpa wrote:

This remark falls in a category like: "what is the color of grass? .........."cow".

If only the B&O product concept department asked such pertinent questions.......

Millemissen wrote:

When you ask someone else to do a job for you, you usually tell them, what you expect from them, how the main concept should be.

Besides, the BeoSound Moment is more than just a UI.

Imo - the concept of the BS Moment originates in the ideas, that B&O have worked at for some years now - no matter which company made the actual UI.

May I ask you, what is your point of posting this already known fact here?

MM

 

I was not aware of that fact. Another poster suggested that a new American irm had been drafted in to rewrite the Moment software. I wondered whether this information was accurate or merely a rumour. I think that is a fair reason to post.

 

I also did not quite get your post. I do now - it was a fair point, although it seemed somewhat argumentative to me. Sometimes I find your comments quite abrasive and unhelpful.

 

Hmmmm, I'm certainly hoping that the entire package is taken into consideration with the Moment. Treating the UI and core functionality as two separate entities means that even if the UI is improved, bugs with the core functionality go unaddressed. I'm hoping that the company in California have the authority to address both, rather than merely the UI. 

One example of my point: A smooth and usable UI doesn't mitigate the need for a complete device "restart" or similar with minor changes to the libraries it has access to.

BeoMotion wrote:

Just found this on the fccid site: LINK

You can see that the heart of the moment tablet is a Tegra 3 SoC from nvidia. It was introduced in 2011 and I've only heard of bad user experience with devices using this chipset. I have an old (2011) asus android tablet with exactly the same core. It feels like the moment. It is slow, it crashes and reboots sometimes but has a much better display :-)

Unbelievable that Bang & Olufsen can sell so expensive a poor tablet with a 4 years old technology ! No - thumbs downNo - thumbs downNo - thumbs downNo - thumbs down

BeoBoy68 wrote:

Unbelievable that Bang & Olufsen can sell so expensive a poor tablet with a 4 years old technology !

As far as I am aware B&O is not selling any tablets.

They are selling a NL-based BeoSound, which has a detachable control unit.

MM

Location: Flensborg————Danmark

Millemissen wrote:

As far as I am aware B&O is not selling any tablets.

They are selling a NL-based BeoSound, which has a detachable control unit.

MM

There is a tv - and there is a BV.

LOL 😁

@ MM

your way to defend Bang & Olufsen is really laughable !

MM c'mon man - this is a basic tablet based system. The whole 'thing' will of cost less than £280 (450Dollars) to make including the DAC. Cheating customers with this kind of rubbish is a disgrace. I sincerely hope that BANG&OLUFSEN do go bankrupt. They've been incredibly dishonest with this bag of rubbish. If there's one thing that i've learnt in business and through life, it's be honest and respect your clients and give your 100%. BANG&OLUFSEN have truly shown to do the opposite. They're a true disgrace and my word, my opinion of Tue has certainly gone down after he signed off this product.

I truly feel genuine sorrow for any person who has bought into this system. They should demand their money back and shop elsewhere.

Even if I am not happy with my BS Moment, I really don't hope, that B&O will go bankrupt. I had no trouble to pay good money for the Moment at all, even if B&O glued some third-party-parts together - as long the final product will work as promissed and advertised. But it doesn't. Therefore I am angry and frustrated. Therefore I feel cheated. I love my BeoLab 18, the new Remote One, the A2, A8, H6 and the many other things I own from B&O, even if I don't know who delivered the inside-parts in the end. They work as assured - thats all what I want. In a global market you can not produce anything by yourself. The screen in my B&O TV is from Samsung, Phillips provided the screen for my first BeoVision. I never had the Idea to compare the Beovision to any Samsung or Phillips-TV, because the BV came with additional great functions like Multiroom, PUC, Motorstand... - and yes a BV delivered the core basic functions as well.

Nowadays it is different, the BS-Moment does not deliver basic functions of a Streaming-Device, like showing track-embedded-covers from every DLNA-Server (not only Twonky) instantly. The file-processing duration is a bad joke. More than !!!!ONE!!! day for 24k Tracks - and finally without/wrong Covers, missing titles.... Yes Twonky works better with the Moment regarding the covers, but the processing is still disgraceful for B&O. Most of the time you will need to force the BS Moment to another day-eating  processing, if you decide to change a playlist or if you add/remove some Albums/Artists.

Even if I know Apple would never provide his iOS/ Tablet as a Modul for the Moment, there are plenty good Android-Modules with decent Software out there. They show every track including all track-informations instantly. They can handle Spotify and Deezer as well - but in the end I don't want to use a normal Android-Tablet as the main B&O Soundsystem. Therefore I was looking forward to the Moment. So really I enjoyed having a look on the Inner-parts of the Moment in the document provided above - what I don't enjoy is the final unfinished product. I like the design of the Moment -live with it -Tastes are different :-)

B&O had a hard financial time in the past. Therefore I don't understand why B&O destroys the groomed good product image on purpose, by throwing this unfinished, buggy, faulty and lame BS-Moment at their customers - when so much is at stake.

Cheers Beroli

just for MM: for the Easy-only-Deezer/TuneIn-Listeners with small music-collections on a Twonky-based-Server - the Moment is a perfect match, no need to improve everything. The other complaining guys just "hold the Moment in a wrong way" and "don't understood" the product in the first place. Yeah!!!

Paul W wrote:

MM c'mon man - this is a basic tablet based system. The whole 'thing' will of cost less than £280 (450Dollars) to make including the DAC. Cheating customers with this kind of rubbish is a disgrace. I sincerely hope that BANG&OLUFSEN do go bankrupt. They've been incredibly dishonest with this bag of rubbish. If there's one thing that i've learnt in business and through life, it's be honest and respect your clients and give your 100%. BANG&OLUFSEN have truly shown to do the opposite. They're a true disgrace and my word, my opinion of Tue has certainly gone down after he signed off this product.

I truly feel genuine sorrow for any person who has bought into this system. They should demand their money back and shop elsewhere.

+1

Except: I don't want B&O goes bankrupt, although I fear it will happen. I only want a new CEO, Tue is distroying this company from day one. This guy has no idea of the soul of this brand and the preferences of their customers. I'm sure he didn't check the Moment before launch, but he is responsible for this disaster.

Regards

Räuber
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