Odd moment when I switch on Sky Q on my Beovision Eclipse

18 replies

Same here!

I have a 2nd edition Eclipse (G1 screen) and have also the same problem with wrong name on the source when switching between HDMI sources from standby.

/Martin

Got my eclipse yesterday and I'm having the same issue. Haven't really fiddled around with it yet, anyone found a solution? Everything works OK, but it just shows the wrong input name. 

My B&O Icons:

Beosound-Theatre-.png Beosound-Theatre-.png
Beosound-Shape.png Beosound-Shape.png
Beoremote-One.png Beoremote-One.png
Beoplay-A1.png Beoplay-A1.png

Still no solution from me. I contacted B&O support who have escalated the issue, so we’ll wait and see!

 

I received the following reply from B&O support 


Our management has reviewed your case and has advised that soundcenter is "telling" the screen to display this info, but the TV ignores this message and will display the previously used source. This is issue has been reported to LG some time ago by our product development team but we are currently still waiting on a resolution from LG. 

 


thorne wrote:

I received the following reply from B&O support

Our management has reviewed your case and has advised that soundcenter is "telling" the screen to display this info, but the TV ignores this message and will display the previously used source. This is issue has been reported to LG some time ago by our product development team but we are currently still waiting on a resolution from LG.

I find this reply from B&O a bit strange.

I have an Eclipse 1st gen, and the problem first occured when the Soundcenter was updated on 13-Oct-2021 to sw 4.1.47188.

In the two years I have had my Eclipse, no updates to the screen part has taken place, so I think it must be due to a change in the Soundcenter sw, and thus something that B&O should be able to fix without involving LG …

Location: Copenhagen

Best regards
Dyssegaard
thorne wrote:

I received the following reply from B&O support

Our management has reviewed your case and has advised that soundcenter is "telling" the screen to display this info, but the TV ignores this message and will display the previously used source. This is issue has been reported to LG some time ago by our product development team but we are currently still waiting on a resolution from LG.

Ah the joys of outsourcing.

Hi

 

you make a good point. Buck passing?

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