Odd moment when I switch on Sky Q on my Beovision Eclipse

18 replies

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen.  So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

 

Thanks

thorne wrote:

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen. So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

Thanks

I have reported a similar issue to B&O support.

When I start my Eclipse 1st gen from stand by, the info line at the top of the screen shows the source that was active when I turned off the Eclipse. This is however only the case for sources connected to or built in to the Sound Center. This issue started after the latest sw update.

B&O first line support have forwarded the issue to technical support, and I’m still waiting for their answer (3 weeks now) …

PS: When I activate the same or a new Sound Center source again, the info line gets updated ok.

Location: Copenhagen

Best regards
Dyssegaard
thorne wrote:

Recently when I turn on Sky Q, I get the ATV HDMI2 icon at the top of the screen. Don’t get me wrong, I am tuned into SkyQ , it’s just the wrong icon at the top of the screen. So not desperately worried, just annoying. This is a recent phenomenon. Can it be corrected?

Thanks

Yes from latest update.

There will be an update soon to fix some problem!

Hi thanks for useful reply. I get the ATV line even when I tune into sky q, turn off, then tune into sky q again. But I guess it’s much the same problem. We’ll wait for the update

Fingers crossed, but I seem to have solved the issue by simply switching off the Eclipse at the mains for a few minutes, then switching back on

Spoke too soon. I’ll wait for update!

Would appreciate a nudge when the update happens and all is well

 

thanks

Any news on this issue?

I am still experiencing the same problem

thorne wrote:

Any news on this issue?

I am still experiencing the same problem

My Eclipse 1st gen was updated to sw 5.0.48206 monday this week.

Problem is not fixed.

Location: Copenhagen

Best regards
Dyssegaard

I saw this in another forum about LG Oled tvs, (I don't know if this relates to your issue but it's worth taking a look and playing around):

Go to settings with a long press of the gear icon
- connections
- device connections
- choose your device
- choose HDMI port
- press right on device reset 
- press next, and next again
- choose the brand in the search field, press next en do the configuration.

I translated this from Dutch to English and I don't own the eclipse yet so not sure if I choose the correct words, but let me know if it helps.

Another tip, In order to hard-reboot the WebOS:

Go to General, About this TV, User Agreement. Change the agreements to outside EER off. The TV tells you that the license have been changed and needs to reboot. Now this will hard reboot the TV, withouth having to unplug the power.

My B&O Icons:

Beosound-Theatre-.png Beosound-Theatre-.png
Beosound-Shape.png Beosound-Shape.png
Beoremote-One.png Beoremote-One.png
Beoplay-A1.png Beoplay-A1.png
or
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