New Beoplay H5, bluetooth

175 replies
......

@moxxey

I'd also recommend installing the latest software using the Beoplay app before testing. It seemed to reduce some of the harshness in the treble that was there originally. 

Mine just arrived from Amazon.co.uk. I don't know if I got a lemon, but after updating with latest firmware and all for the app, no matter what I do these won't turn off automatically when I click them together using the magnets - they don't make any sound like it says I should be in the manual, and I can still hear my music playing. When I put them in the charging cube they turn off properly, but other than that it doesn't seem like there's any auto turn off feature...

Well I'm very new to B&O as of this month. I got a pair of H6! Which are great for home but I wanted some good in ears so I ordered the H5 but I'm quite disappointed, especially for the price!

First the build and looks are great, and the sound once tweaked with the app is quite nice. Obviously not as good as the H6, but no in ear Bluetooth will be. 

 

But however much I really want to live these, I can't. They just will not stay in my ears if I move about at all. I initially tried all the included buds in various combinations, then I purchased some Comply T-200 comfort buds in three sizes and tried different combinations there. Those are the best and stay in for a bit but after moving about for 5 mins they start to pop out. 

 

The trouble seems to be the heavy and stiff braided cable that looks lovely but yanks the buds out unless I keep my head very still. On top of that, I can hear scratching sounds from the cable on my clothes as I move, even when listening to music unless it's loud. 

 

I really really want to like these so I'm persevering for a little longer but I feel that they may have to go back :(

Well I'm very new to B&O as of this month. I got a pair of H6! Which are great for home but I wanted some good in ears so I ordered the H5 but I'm quite disappointed, especially for the price!

First the build and looks are great, and the sound once tweaked with the app is quite nice. Obviously not as good as the H6, but no in ear Bluetooth will be. 

 

But however much I really want to live these, I can't. They just will not stay in my ears if I move about at all. I initially tried all the included buds in various combinations, then I purchased some Comply T-200 comfort buds in three sizes and tried different combinations there. Those are the best and stay in for a bit but after moving about for 5 mins they start to pop out. 

 

The trouble seems to be the heavy and stiff braided cable that looks lovely but yanks the buds out unless I keep my head very still. On top of that, I can hear scratching sounds from the cable on my clothes as I move, even when listening to music unless it's loud. 

 

I really really want to like these so I'm persevering for a little longer but I feel that they may have to go back :(

Well I'm very new to B&O as of this month. I got a pair of H6! Which are great for home but I wanted some good in ears so I ordered the H5 but I'm quite disappointed, especially for the price!

First the build and looks are great, and the sound once tweaked with the app is quite nice. Obviously not as good as the H6, but no in ear Bluetooth will be. 

 

But however much I really want to live these, I can't. They just will not stay in my ears if I move about at all. I initially tried all the included buds in various combinations, then I purchased some Comply T-200 comfort buds in three sizes and tried different combinations there. Those are the best and stay in for a bit but after moving about for 5 mins they start to pop out. 

 

The trouble seems to be the heavy and stiff braided cable that looks lovely but yanks the buds out unless I keep my head very still. On top of that, I can hear scratching sounds from the cable on my clothes as I move, even when listening to music unless it's loud. 

 

I really really want to like these so I'm persevering for a little longer but I feel that they may have to go back :(

extantv wrote:

no matter what I do these won't turn off automatically when I click them together using the magnets - they don't make any sound like it says I should be in the manual

I did my software upgrade last week and (unless there's been a subsequent upgrade) the magnets switch off for me.

Not sure which sound you mean ? The *pop* when you power them on ?
Tcdv wrote:

The trouble seems to be the heavy and stiff braided cable that looks lovely but yanks the buds out unless I keep my head very still. On top of that, I can hear scratching sounds from the cable on my clothes as I move, even when listening to music unless it's loud

I loop the cable over the top of my ears. That (geeky) way works fine for me :)

Maybe Bang & Olufsen should have made a Bluetooth version as a hybrid of A8 and H3 headphones. That would be perfect to stay in your ears even during heavy sports.

The manual says they're supposed to make a sound and power off automatically when you snap them together. Instead, they don't seem to turn off at all and music continues to play/they continue to be connected to Bluetooth- and even when left on their own with music app off for 15+ minutes they don't seem to turn off automatically from inactivity either.

 

They aren't out in my country officially yet but the local store was kind enough to take them in to see if they could repair/replace them thankfully. Just that the waiting is a pain

I am surprised the issue of "taking a call" is not raised yet. -- We don't see the control unit while wearing the H5, so you have to "guess" with your fingers where the center button is and lose precious seconds to take the call.

 

I wish B&O made a different shape for the central button (like a round relief versus the straight line). I've applied a tiny sticker over the B&O logo (a transparent bumper sticker) -- it works well, but not the ultimate solution esthetically. 

 

......
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.