Sandyb wrote:

unless you really like it when it works

seethroughyou wrote:

B&O have released an earthing kit for this terrible product:

So for 6 years now it works without earthing kit. But the tablet is not used a lot anymore as the Moment is nowadays mostly used in a Core-like way.

Carolpa wrote:

B&o should do one thing: make the basic settings available (http) so the unit can still be setup (and used) if the tablet fails definitely.

Note: this is the official mains of a Moment. I never used the cable because my Moment is always been LAN connected.

So for 6 years now it works without earthing kit. But the tablet is not used a lot anymore as the Moment is nowadays mostly used in a Core-like way.

seethroughyou wrote:

So if it’s connected to your network with a LAN cable, then an earthing is present and no earthing kit is required?

So have I been lucky or has the "LAN earthing" in my case been sufficient that's the question. I do not have sufficient info and knowledge about the complete unit to answer this question though.

maybe others can shed some light on the issue.

By the way, you have done a manually reset of the tablet already?

Bought the moment the day it was made available in Greece, I think 4 maybe 5 years ago. Since then the screen has died on me twice. Don't think that is an issue with grounding. My humble opinion is that it is badly designed. I agree with Carolpa (as usual😕) that Bang&Olufsen must consider very seriously to "open" the software not just for making it possible to use the moment tabletless but maybe to be able to run the Bang&Olufsen app or even better the Beoliving app but this is a totally different discussion.

I actually love the BS moment. I have 2 devices. I have a BS moment in Mallorca. I took the tablet off and put it in the closet. When I came back after 1 year the screen stayed dark. I had the battery changed and I was told that it was the mainboard. It was sent to Denmark and repaired (approx. € 700.00) with a battery change. Now it's still in the workshop in Palma. I'll pick it up the next time I visit.

Iceman10245 wrote:

I actually love the BS moment. I have 2 devices. I have a BS moment in Mallorca. I took the tablet off and put it in the closet. When I came back after 1 year the screen stayed dark. I had the battery changed and I was told that it was the mainboard. It was sent to Denmark and repaired (approx. € 700.00) with a battery change. Now it's still in the workshop in Palma. I'll pick it up the next time I visit.

BeoVision 7-40 HD-Modul, BeoViision 11-40, BeoVision 8 32" white + Floor Stand, 2x Apple TV 4 mit Kodi, DVD2, HDR2, BeoSound 9000 MKIII White Edition, 2x BeoSound Moment + Floor Stand, 2x BeoSound Stage, Beosound Core, BeoSound 1 MKII + Floor Stand, 2x BeoSound 3, BeoSound 6, BeoSound 3200, BeoSound Essence , BeoPlay A9 Nordic Sky twilight, BeoPlay A8 MKII white + Floor Stand, BeoPlay A2 grey, 2x BeoPlay A3 white/bright blue, BeoPlay A1, 2x BeoPlay S3 white, Beolit 12 (White Edition), Beogram TX2, BeoLab 5, BeoLab 3, BeoLab 7-4, BeoLab 8000 MKII, Beolab 11, 2x BeoLab 3500, 4x LC2, 4x Beo4 - MK1-3, BeoRemonte One BT, BeoRemonte Halo, Audio Terminal, Beolink 1000, BeoLink 7000, 2x Beo6, 2x EarSet A8, 3x A9 Keyring, EarSet 2, Form2, BeoPlay H6, 3x BeoTime, Beowatch, 2x Lightmanager Pro+ B&o Version, 4x BeoCom5, Beoline2, 3x Speakerphone, BeoTalk 1200, 5x Cabinets , MLGW, BLGW,

it is exactly like that. It was in the closet, without electricity. Well, we sometimes have very high humidity on Mallorca. But I have a different assumption. I believe mistakes were made when changing the battery. Of course I can't prove that. Why was the system sent to Denmark and repaired there ?! I suspect the workshop was overwhelmed with the device on Mallorca.