Martin (dillen)

Hi there, I am new here and have had an absolute nightmare with my new Beomaster 7000 and Beolink 5000. The system either has water/condensation damage, please help me am so annoyed as I have just brought the system. So like I said please help.

Kind Regards Nidul

Nidul,

Hardly the right place for your post but thanks for bringing this embarrassing thread up.  😳
I am not sure how exactly I can help you.
How much water did it get ?
Was it clean water or something nasty ?
Was it powered up while still wet ?
Is it an insurance case ?

Martin

Hi Martin,

Sorry for brining up this embarrasing thread lol, but you are a legend from my understanding. 👍 A real magician! The Doctor of all things Bang & Olufsen, I really need your help Buddy. So let me explain exactly what has happened. I have just very recently brought this system which included a BeoMaster 7000, Beogram 7000 CD, Beocord 7000 Tape, a Beolink 5000 with a missing screen, a pair of Beolab Penta II and a Pair of RL 35-2 which cost me around 680 quid. When I finally got the system and tried it, I plugged in an Ipod connection into the Aux socket but could not select that function via the remote, so then I tried the Tape 2 Socket which also did not select. Then I tried the Phono socket, which did work. So thats how I run my Ipod connection. The whole lot does sound a little bit flat, I need to turn up the volume to around 24-38 to get a nice sound.

So I just started to enjoy the system and moved it all to my flat, because it was all at my parents house. Set it all up excluding the RL35-2 and was working fine. The CD player worked fine, and when the tape function was selected, the tape deck made a noise like the motor was working but the tape was not spinning. To which I thought I will fix this problem at a latter date. Some of my Mid-Range Speakers needed refoaming aswell which also would have been repaired at a later date.

So now to the flood!!!😡😡😡

I think the burst pipe was leaking for around 2 days, but it did not drip on to the system, but there was plenty of condensation in the room. The system was plugged in and on standby for the whole time up untill I discovered what had happened!!! So Me being a complete mug I turned it on and tried the system, it kind of worked but one of the speaker had a kind of interference/crackel type noise coming from it, that was the speaker that had water running under it, the rest did not 😡 So I played my Ipod through the Phono socket for a min then turned it all of via the remote. When the landlord came about half an hour latter, I tried the system again to show him the damage to the speaker. It would not turn on!!! I was shall I say very upset by now.😡 So I assummed that all it needed was drying out. So I arranged for removal of the system, which unfortunatly took about a week. Once I got it all back to my parents I set it all up, exactly how I had it in the flat, but now it has started to play up.

The speaker that had water running under it!!! Was the first noticable problem, one of the Bass drivers was distorting quite bad, but luckily I had brought some spares from Ebay, so I replaced the problematic Bass Driver in the water damaged speaker, which luckily solved that problem. Then all of a sudden the screen stopped working. 🙁 So I paniked and opened up the bottom of the Penta, did I know what I was doing, Hell No, 😮 so I just blasted a hair dryer at the circuit board at the bottom of the speaker, and low and behold after a little fiddling the screen just suddenly came back to life!! I was jumping for joy as I had already been eyeing up a replacement screen on ebay for around 40 quid. So my speakers are ok for now thank god, but I think a re-cap and re-foam is in order to get the best out of them, which I plan to do myself with some instruction from the guys here on the forum. Never done it before so any advice would be greatly apprieceiated for example what type of Cap's do I need etc?  👍

Now for the Beomaster, that worked ok when I got it home, then after a while, the Ipod connection stopped working through the Phono socket I tried to turn on via the brokenish remote. Nothing happened so then I tried to change the connectio now it only works through the tape connection, the CD still selects and works but nothing else, no Aux, no Tape 2, etc. Also I cannot store any setting like Bass, Treble etc. Plus because the Beolink 5000 is missing the screen I cannot determine if the remote is at fault or the system or both. I defineatly think that the system needs repairing and a service, I really don't want to bin it as I just brought it and it seems to kind of half works. So this is where I need your help my friend can you please take a look at my Beomaster if you have the time and tell me whats wrong with it and carry out any repairs if needed. You would be an absolute life saver if you did, as I am not having much luck recently.

The flat was a very new tenancy and had not even been decorated or furnished yet. So no insurance had been taken out. So I really am out of pocket if the System can not be repaired. I have a three month old son as well which costs me arm and a leg, but that is the only good thing in my life right now, and I wouldn't have it any other way. I love him just as much as my Bang & Olufsen. The flat also has two Avant Tvs in there but they seem to be ok, thank god, they do have there own issues, but that can wait. My main concern is getting the Audio part of my syste working. So there you have it , the whole story. I am really sorry for going on a bit, but I really wanted to explain everything properly so then you can get an understanding of my issues. YOU ARE THE MAN, so I have been told. I hope you can help me, and I hope you have all the information needed to proceed. Please don't hesitate to ask if there is anything I have left out that can help with your analisys.

Very Kind Regards one Depressed Nidul signing out 😮

Ps; Once agian I do apologise for going on a bit 😮

Pps; I am based in the UK and can be contacted on +44-(0)7538870940 😕

Nidul,

Wow, thanks for the story and thanks for the praises.  😳

I would love to service your things but I am in Denmark and, even if I have serviced
several things from the UK, shipping back and forth is nowhere near cheap and I suppose
it would make more sense to find a more local repairer.
Tim Jarman springs to mind. He is in Farnborough and he is extremely skilled and particularly good with the
more exotic cases like this.
He is usually quite booked up though, so the question is if he has the time
to do it but he can be contacted through his website at beocentral.com and I suggest you
try him before eventually shipping anything across the water.

Martin

Hey Martin,

Lol, Once again I do appologise for going on, it felt like I was writing an Essay back at school, and wow was that a long time ago! lol 😎

Thank you for the advice, I will try Mr Jarman, I don't mind if it takes a little bit of time as the system still works but only about 25% of it the rest is well unaccessable because of the lack of programing functions on the actual unit, and the fact that my remote is only half working and without a screen is pretty much useless. All I can do with it is turn the volume up and down, change from CD to Tape and set the Bass, Treble functions etc, the rest of the buttons are redundant. And what annoys me is that the stereo has alot of functions which I can not access!!!😡 There is one on Ebay at the moment which is untested but does have the screen so I a gonna try and win this at a reasonable price then try a make one good Beolink 5000 out of the two.

I hope Mr Jarman can help, if not then I am willing to pay the shipping costs etc, so I can have a Skilled person like yourself sort out my Beomaster. I mean I have thought about a replacement like for like but that would cost me at least 200 pounds and there is no garauntee that the syste will last, which means I would be wanting it serviced aswell which could cost me 100 on top of the purchase price. And then there is the factor of finding a suitable replacement? That could be quite hard. So all in all, once everything is weighed up shipping to Denmark does not sound like a bad idea. I wonder how much flights are? I could even carry it onto a plane and deliver it in person, but that is just a thought, probably no chance as the missus wants me to be changing nappies etc alll the time! Bloody woen they always have to spoil things.

Anyways I hope you are keeping Well Martin will talk to you very soon, another Nappy change is calling.

Peace out Buddy. Nidul   

Nidul wrote:

.. will talk to you very soon, another Nappy change is calling...

Do we have one of our youngest members here i ask?  😂

Anyway, to Martin.  A truly wonderful person, in person - and on the end of an internet connection.  Either way, he's one of the most selfless people i've ever met.  Funnily enough, the nicest people i've ever met mostly reside right here on BeoWorld and it's a privilege to know them.

Sadly, people like Martin (and Chris, Peter, Keith and many others one here) are becoming a rarer breed.  The world seems to be changing into a 'take what you can, as often as you can, for free' kinda place.  Thankfully, BeoWorld bucks that trend - and long may it continue.

Lee

🙂

This topic scared me, after the ones about Steve Jobs and David Lewis. 🙁

Glad to find Dillen is still alive and kicking. 😁

Yes I would also love to spend time working with Martin, he certainly is a credit to all whom love using, and enjoy servicing B&O, and for manufacturing those special unobtainable parts well, where would we be without his valuable knowledge and expertise?

So I raise a glass to you sir Cheers...

wokbelly wrote:

My only concern here is Martin if you been working on B&o for 30+ years  you need an apprentice so someone can carry the torch after you have passed on which hopefully will be a 100+ years old because i still need an awfull lot of information from you and so does everyone here. You offering any apprenticeship  courses ?  hehehhee   Thanks for all your help  Roger

Let me join you mates! Here's to Martin!

Take Martin's generosity, sincerity & general all round niceness as seen on the public face of Beoworld. Now times it by a factor of 10 & you will still be way off mark as to the real person behind the crocodile.

One of the best blokes I've had the pleasure to have aquainted.

Chris.