Roger wrote:

I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand.

Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO

Roger

elephant wrote:

Roger wrote:

 

I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand.

 

Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO

Roger

Yup 🤒🤒

Agree.

Unfortunately in large organisations individuals will often put personal ambition ahead of what is good for the company’s long-term prospects. If the CEO follows this line of thinking it influences everyone below him, and whether they recruit and appoint the right people. Result, short term jump in share price, long-term.... a sell-out......who knows?

Graham

I wouldn't quite go that far, but thank you for your confidence in me! 😂

Back a few years ago, as the dealers were closing one by one, the overriding comment they all made was "why didn't they listen to us?". If they'd have just made 'x-y-z' we'd still have a business.

The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.

The dealers were given things to sell they neither wanted nor needed, whilst their customers all went to the companies who gave them what they wanted.

First thing you do - you listen to your men on the ground. In war they call it 'reconnassiance' - in business they call it 'common sense'

Ah well...

9 LEE wrote:

The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.

elephant wrote:

Those who are deaf to the voice of the customers are doomed ...

Except somehow Jobs was able to channel the voice somehow ... (or so the myths go)

Perhaps he listened to their subconscious “needs” rather than the expressed “wants” BeoNut since '75

Duels wrote:

Absolutely, Jobs simply knew what his customers would want before they did. A bit like the supposed quote from Henry Ford which went along the lines of “If I’d asked my customers what they wanted they’d have said a faster horse”.

You were my GO TO for almost ALL of my B&O equipment.

Both yourself and Matt Russell  REALLY looked after me here in Australia... for years! 
I had BeoLab 1s sent, a BeoCentre 1 on the high stand sent, BeoLab 4000's, BeoLab 3's, Beosound 3000, BeoVision 9-50. BeoVision 3-32 motor base, etc etc etc... not to mention always throwing in gifts and discounts to boot.

Never had I had so much faith in a business than yours, and I'm terribly melancholic to read this news.



Going to miss you guys, I absolutely loved every sale and interaction and to tell you the truth, you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.
Sending so much love, and keep us posted on your new endeavours, you have a very loyal and solid following! I love you guys and I hope the next stepping stone is even more successful.

<3

Dave wrote:

you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

Millemissen wrote:

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

There is a tv - and there is a BV.

Aussie Michael wrote:

Millemissen wrote:

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

There is a tv - and there is a BV.

You should be sorry. That’s below the belt even for you.

There obviously were a myriad of reasons.

Michael - I am sorry.

But we have to be realistic - nowadays to be a salesman of second life B&O gear with the intensions, that 9 LEE has always had, is simply impossible.

Times have changed - there obvisiously are too many items on the markets and people don’t want to pay for excellent service...a service that 9 LEE without any doubts has delivered.

It is sad, but still predictable.

MM