is it an age thing

17 replies
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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 17:08 GMT
#1861382

Hi .not very often i have my  say, too shy, but this i have to say has opened my opion about b&o ,and its service., On Saturday i recieved a letter from my local, no names ,said at this point/ an offer which seemed tooo good to be true, a list of variouse items FOR SALE ,lets say , inflaited prices, but with the worm, a Serenata mobile phone.. for free// £950.

Good deal, wanting a set of 600 speakers ,at 1650- 950= 700pounds sterling

Only to collect the speakers on Monday with no packing in the rain and a young assistant placing them in my car , the drive on the way home not good.

Upon my return home in the cold light of day, the 6000 were not as described, flawless they were not several scratches an even the fretts were not in place properly. SO Why is the sevice not there? is it that these` young assistants do not care(?for their jobs, or do they not give a dam because they think they can walk into another job ,, not so easy now .. that credit crunch)???????????What is wrong any ideas?

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Xseries (archived)
Bronze
Posted December 9, 2008 at 17:15 GMT
#1861383

Perhaps it is as one grows older that one appreciates just how difficult it is to earn money.  Someone young, living at home with parents perhapd, is likley to have a high disposable income - ie all of it! 

Service is hard to find - but if one does then it is usually rewarded with repeat business.

Brian

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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 17:27 GMT
#1861384
I dissagree if i do work, or install,  for a client it is 100% right the client pays for that/ it is not the point ,b&o, tany pc world ,you pay for what you expect, in b&o a lot*
9_LEE
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9_LEE
Bronze
Posted December 9, 2008 at 17:33 GMT
#1861385

I'm not one to defend poor dealers if this is the case, and sorry to put a damper on your lament, but did you not actually check the speakers before you bought them? 😮

By the look of it, they were £300 off list and with a £950 Serenata thrown in it strikes me as a bit of a bargain to be honest! - but i could be wrong. I assume that the speakers were absolutely trashed beyond economical repair?

Lee 

😛 

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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 17:34 GMT
#1861386
No it will not be repeat buisness
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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 17:48 GMT
#1861387
You are right ,at £700 they were not,TRASHED but at £ 750 they were not what i expected from b&o, they said ex demo , asked all the usual questions ,any scratches, dints etc. No perfect./ NO NO NO they were not A bargin NO NO NO lets face its, not B&O, SALES .SALES STAFF, THATS WHAT WILL SINK B&OT
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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 18:07 GMT
#1861388

Do you live at home with your parents ? why should that make a difference to you work ethic, to your client?

Please tell.

Paul

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linder (archived)
Bronze
Posted December 9, 2008 at 18:10 GMT
#1861389
I would return everything for a refund.  If you are unhappy now, you will always be unhappy with these purchases.
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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 18:24 GMT
#1861390

I agree ,but from b&o, there sould be no refu??nds,  the products they produce the best in the world, or as money can buy, with the best srevice, service NO

Why not take a grip on their sales abrode? ie uk etc. does them no favours(some 17 yr old does not give a damn in a sales shop) WHYll because i do not know?

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paullumsden1 (archived)
Bronze
Posted December 9, 2008 at 18:40 GMT
#1861391

Are the dealers so poor?

 

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