I can't navigate around menus on Beoplay V1 with Beo4

14 replies

Thanks MM, most all TV's here are freeview, I don't know of anyone who uses a card with a module. When i push TV on the remote I get the message in the above photo,(Unkown service etc.) for about 5 seconds then the screen goes black. Nothing changed on the TV screen  when I used the app to navigate the menus which appeared on the TV screen. I will check a few more things in the morning as it is late here, 1.12 am and I need to sleep. Thanks for your input, I'll post again if anything changes. Chris.

Chris, you say that you “reset the Beo4 to factory settings”.

If you haven’t already done so, I suggest that you do the same with the V1 TV.

It might then attempt to walk you through the setup process, or you could follow the set-up process in the user guide.

I would reset it with everything disconnected except power, Ethernet and aerial cable.

Lawrence

Chris wrote:

Thanks MM, most all TV's here are freeview, I don't know of anyone who uses a card with a module. When i push TV on the remote I get the message in the above photo,(Unkown service etc.) for about 5 seconds then the screen goes black. Nothing changed on the TV screen  when I used the app to navigate the menus which appeared on the TV screen. I will check a few more things in the morning as it is late here, 1.12 am and I need to sleep. Thanks for your input, I'll post again if anything changes. Chris.

Usually you get that message, when the tv already was tuned and you receive nothing.

The last viewed station will always be displayed, but when there is nothing, you get that message.

When it reacts to the TV button, it should be ok.

Have you tried to push the MENU button???


As Lawrence already wrote, it is a good idea to reset the tv, when you get it already configured for another user.
For how to - see here Page 6 

Location: Flensborg————Danmark

Wow, I have found the solution and now have about 35 free to air channels and I am using the beo4 remote correctly. I didn't understand how the toggle could be on the centre button, which I will now call the nipple. You have to use a fingernail to use it with no downward pressure. I spoke to the seller who ran me through the proper set-up procedure. I had to go to inputs and turn on terrestrial then back to reinstall channels, select terrestrial and it started searching for channels. I couldn't be happier. Thanks to everyone who replied, Many minds are better than one. Bye for now, i have to B&O.

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