Roger wrote:

Update from Struer:

Last version didn't solve all the issues. The sw team has been working hard on this, and they will continue to work on the identified tasks through the weekend and will issue another update next week (ie week 50). This update will still have issues with wifi and multi-room, but will solve the following:

The WiFi connectivity that often drops, especially on the Beoplay A6, Beoplay A9, BeoSound Essence Box (2ndgen.) and BeoSound 35

An issue that in some cases would lead into a “no sound” situation

Deezer sometimes re-requesting credentials

Issues with multiroom

Roger

It's running on iOS. How do I see the IP address if I cannot reach the A9? On my router?

You can get the IP through the app when the A9 is reachable (after a reset I presume)  or from your router if you know how to. Personally I have set fixed IP address to all my b&O devices.

I have my router set on automatic assignment of 2,5 and 5 GHz bands. I was thinking that, that might be the problem? Any change of that? I was actually thinking of switching back to manual tonight and see if that works (I originally switched because I was having problems but...)

I was referring to setting IP manually versus automatically provided by the router (DHCP), so you always know your device address

Okay, so I managed to get the BeoPlay A9 to talk to me again. Everything worked like a charm, I could access the set-up page via http://xxx.xxx.xxx.xxx/index.fcgi# with the IP address of the A9. Then I connected it to Multiroom (Horizon) and everything is still playing but now I can neither reach the A9 via the iPhone app nor website using the link with the IP address.

What might this indicate?

NVGAE wrote:

What might this indicate?

It indicates an issue with the product, not the network to my point of view. I think you must wait for the coming update as mentioned by jimcaj earlier in this stream.