I couldn't agree more, hence I've so far stayed away from most of the modern stuff!
It would kill me to spend £10,000 on a TV only to face so so many problems which, lets face it, shouldn't be there! This is not a PC we're talking about, its a TV! I have never heard of so many problems from a TV! Not to say I approve of the situation with the BS5, but at least it is a PC based device so software issues are not unknown!
I take further offence to the dealers who are a complete waste of time in my experience. I've visited 3 in the UK (I know thats not really as representative sample) and two of them were awful, and I mean awful! Their facts were wrong, they were totally uninterested with helping me maintain the B&O I have and actually lied on one occassion (no updated STB-C IC for the Avant - there have been 2 since I was given this bull!). The general attitude is that the customer should be thankful the goods are being sold to them, and not that they should be thankful we're still buying their overpriced rubbish!
I am in the fortunate position that (so far) the economic downturn hasn't effected me and I have money in my pocket waiting for something decent to buy from B&O.
The problem is I am now at the stage where:
a. I have little faith in any new products until at least a year into production
b. I can't find a dealer who I want to do business with! I would actually resent sending anymore of my hard earned to my local shop, and the one dealer who I've dealt with who was good is half way up the country!
You're not making it easy for us B&O!