Please make sure that you have disabled Dolby Digital in Apple TV settings.

Follow the guide of the DAC to set it up for proper toslink to analogue audio conversation.

Check that in TV connection menu the AV4 source is configured the right way - S/PDIF-NONE / HDTV-DVI

Connect Apple TV to DVI and Analog chinch from the converter to AV4 analog audio in.

This should give you sound.
If not check the converter.
You could try to connect it to e.g. the AUX-IN of a music system or something else and check that you can here the sound from Apple TV. 

Dolby Digital is disbled on Apple TV set up

DAC says run through coaxial input from STB

Apple TV is plugged into DVI on AV4 and the audio is in the L/R inputs on AV4

On my TV settings I have the following

Source - STB(DTV)

Audio Socket - None

IR Socket - None

HDTV - DVI-I

 

maxwellmember wrote:

DAC says run through coaxial input from STB

I really don't know how you are doing this. Apple TV only has optical toslink output. This is mechanical incompatible to coaxial spdif. There are no "mechanical" adapters available since coaxial is electrical and toslink is optical...

You really have to connect your Apple TV via a toslink cable to the optical toslink input of your DAC. In the link you have posted I can see a little switch for selecting the input source. Make sure that you choose the right position for the optical input.
I can also see that this device has a headphone output. Try plugging headphones in (hold them away from your ears since it will be full volume) an check whether you can hear the sound of your Apple TV.

If there is no sound something is wrong with your DAC. 

 

maxwellmember wrote:

Apple TV is plugged into DVI on AV4 and the audio is in the L/R inputs on AV4
On my TV settings I have the following
Source - STB(DTV)
Audio Socket - None
IR Socket - None
HDTV - DVI-I

The connections to TV and the settings are right assuming you are using AV4 as source in menu.

If it's still not working I have no other ideas.

Thanks for your help. Much appreciated. All the literature I've read to date talks about putting the PCM setting on which doesn't exist on my TV annoyingly. I'm not necessarily loyal to Apple TV so if there is another STB that works with my set up I'll gladly use that.

Cheers

maxwellmember wrote:

All the literature I've read to date talks about putting the PCM setting on which doesn't exist on my TV annoyingly

The PCM setting is only important when connecting the Apple TV digitally to your TV.
On analogue there is no PCM since PCM is a decoded DIGITAL sound format. 

It could also be possible that this PCM setting was introduced with a later DSM SW than yours. But this is of no importance for your setup.

Have you tried to connect e.g. a mp3 player to the analogue AV4 audio input? Can you hear something?
In speaker setup menu is there only a center speaker set up? Make sure that there are no front and rear speakers if there is only a 7-1 connected.
Maybe you could also try SPEAKER - 1 with your remote. 

Please do this to set the PCM on:

Menu> Settings > and press RED button (Not standby) and then press > Menu there you can switch on the PCM sound.

Restart your BV7 en your good to go 🙂

Please do this to set the PCM on:

Menu> Settings > and press RED button (Not standby) and then press > Menu there you can switch on the PCM sound.

Restart your BV7 en your good to go 🙂 

Only Surround Software from 2.7 to 3.01