Help with A6 please!
Location: Brittany - France
My B&O Icons:
Thanks for the suggestions everyone. I will further look into it when I get home from work. A couple questions for anyone who knows in the meantime.
1. How do you know you've reset this device? I tried pressing the reset button in the back and I didn't notice any light/sound feedback.
2. Can anyone confirm if hooking this up via Ethernet works and allows it to be found on my network? I still don't understand how this device is supposed to automatically find and join my home network on it's own for me to connect to via iPhone.
Additionally, to answer some of your questions, yes it connects to Bluetooth but not to AirPlay, yes my iPhone software is up to date, I've reset my iPhone and it's network settings, I've unplugged/plugged my A6 multiple times, Thanks for all your help and suggestions!
1. How do you know you've reset this device? I tried pressing the reset button in the back and I didn't notice any light/sound feedback.
Press the reset button with a paperclip for around 10 seconds and release. Both lamps will flash white and go to orange flash and you will hear a sound. You are then back to setup mode.
2. Can anyone confirm if hooking this up via Ethernet works and allows it to be found on my network? I still don't understand how this device is supposed to automatically find and join my home network on it's own for me to connect to via iPhone.
I have not tried the setup from scratch over cable. It will not join your network proior to setup. Thats why you get the Airplay setup prompt.
Location: Sweden
My B&O Icons:
So I hooked up my A6 to my router via ethernet and set it up perfectly! It then appeared in my AirPlay and everything. You would think that would be the end of my issues, but unfortunately no.
Now, when I select the A6 as an AirPlay device and choose a song to play, it kicks me off immediately. Every time I try to join the speaker it works, but once I play music, it kicks me off and music resumes from my iPhone speakers and never my A6. I uploaded a video for you all to get a better understanding of what I'm talking about. The volume is low on the video so you'll have to turn it up pretty high. As you can see, I try to connect to the A6 three different times and it keeps kicking me off. I'm terribly frustrated right now. Any suggestions? Thanks in advance as always!
Yes I looked at the BeoSetup app, the app paired with an Ethernet cable is how I was able to join the A6 to my network.
I will try a hard restart of my phone once I get home and report back once that's done. The funny thing about this is my mom's old iPhone 5 running iOS 7 was able to successfully stream music via AirPlay, yet my iPhone 6 running the latest software (9.1) is giving me problems.
Thanks Dave and everyone else for your great recommendations! I agree I've made some progress, but this will continue to drive me crazy until it's fully functional. Thanks again!
I think you've hit the nail on the head with the problem - the iPhone's 9.1 software. I suspect this is a bug which needs to be sorted out by Apple. It would be interesting to know if other people with this software on an iPhone has the same problem?
Dave.
Agreed. Any iPhone owners with iOS 9.1 and also owns an A6, please chime in if available!
Dave (and all else reading this),
I did the hard reset of my iPhone and once I got home to test it, everything worked perfectly! So, for anyone having connectivity issues, I would recommend hard connecting the A6 to your router via Ethernet and setup via the BeoSetup app, then hard reset your iPhone in case you are having further issues. Dave, you and everyone here have been so helpful and I really appreciate your time. Thanks again!
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