I dont have the A6 but the way prior products work was that they fired up their own wifi network and you connected to thatand then use the beo app to tel it which wifi network to join Nd how.

 

 

 

 

 

Thanks for the suggestion jk1002, but I think it's different with the A6. To give a bit more clarity, this video (at the 0:36 mark) shows the "Set up new AirPlay speaker" option, which doesn't show for me at all. 

https://www.youtube.com/embed/7JpyO-nxMqM?rel=0&autoplay=1

Ok, do you have bluetooth on your iphone? The A6 can not just connect on its own to your home network. It needs to use something to connect to the iphone, maybe its that ...

 

 

 

 

Hi

Could you not connect it to your router by ethernet cable so you know its on your network and use setup then?

Steve

lupend88 wrote:

Hi everyone,

My initial excitement for my A6 has fizzled from setup issues. I have plugged in my A6 to the power, waited the minute, and received the "beep" feedback indicating this is ready for setup. Next step is to go on my iPhone (iOS 9.1) > Settings > Wi-Fi > then select "Set up new AirPlay speaker".

I cannot for the life of me get the option "Set up new AirPlay speaker" to appear. And to answer some possible common questions, yes I am on my home network, have restarted my phone and A6, and restarted my network settings.

They make it seem so simple in the setup video and I would definitely consider myself tech savvy so this is frustrating me. Someone help please! Thanks for your time!

Dimitri 

I had a similar problem when I did my first setup.

The "Set up new AirPlay speaker" never appeared. I did a reset of the A6 (used paperclip) and once it rebooted the "Set up new AirPlay speaker" appeared on my iPhone. From thereon it was straight forward.

 

I have never seen this Setup AirPlay Speaker section in IOS and I have several AirPlay renderers such as Apple TV, Denon, ISP box and a Libratone speaker. That said I have always used the shortest path to setup my AirPlay or BT speakers, I.e. leveraging the access Control Center, by swiping up from the bottom of the screen. Next to the Airdrop setup you should see your AirPlay devices.

It is possible also that you are in a peer to peer AirPlay mode if you have not configured yet the A6 on your home wifi network.

Some Apple guidance below;

https://support.apple.com/en-us/HT204289

mbolo01 wrote:

I have never seen this Setup AirPlay Speaker section in IOS and I have several AirPlay renderers such as Apple TV, Denon, ISP box and a Libratone speaker. That said I have always used the shortest path to setup my AirPlay or BT speakers, I.e. leveraging the access Control Center, by swiping up from the bottom of the screen. Next to the Airdrop setup you should see your AirPlay devices.

It is possible also that you are in a peer to peer AirPlay mode if you have not configured yet the A6 on your home wifi network.

Some Apple guidance below;

https://support.apple.com/en-us/HT204289

It's an option that appear when you have a compatible AirPlay speaker. I does not show in the menus.

Hi Dimitri,

It normally is that simple - as is shown in the Youtube video. However, I had a similar problem with my new A9. This was due to the software being an old version following a software update on the new A9 which obviously was created after my A9 was built. Once I could get it to appear on my iPad, I immediately had to do a software update - and that failed the first time so I had to do it again. Does your phone have the latest update?

I'd power down the A6 for a few minutes, then try again. Try a hard reset of you iPhone, switch wifi off and then on again. These are all the type of things I had to do, then, it suddenly worked.

You may need to go to the Ethernet cable method initially.

Have you looked at the Beoplay FAQ pages? There may be helpful answers there. Alternatively, you can also contact them directly and if necessary, they will phone you back to go through any possible remedies.

Yes, it is frustrating when it doesn't work as they imply. Usually it's quite simple.

Dave.

Hiort wrote:

It's an option that appear when you have a compatible AirPlay speaker. I does not show in the menus.

That's why! 😁