HELP NEEDED BV 7 40 INCH NOT WORKING!!!!

24 replies
S(
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sheerman (archived)
Bronze
Posted November 26, 2011 at 14:36 GMT
#1942656

I need help guys.  My Beovision 7 Mk III 40 inch has stopped working and it controls the signals for the rest of the house.  The TV just turned itself off when i was in another room.  So far i have tested and replaced the fuze the fuze which is a 3 amp and is fine now.  I have tested the power coming out of the power cable is that is ok,  I have even swapped over the power cable to no avail.  

There simply is no red light.  It is conected to a 8 way gang protected power supply..  

The TV was purchased in Jan 2008 so i am still in the 4 year guarantee period.

Any suggestions would be greatly appreciated.

Your Hopefully

Carl

9_LEE
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9_LEE
Bronze
Posted November 26, 2011 at 15:09 GMT
#1942657

Carl Sheerman wrote:

So far i have tested and replaced the fuze the fuze which is a 3 amp and is fine now.

You say it's fine now. Did it blow the fuse then?

Lee

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sheerman (archived)
Bronze
Posted November 26, 2011 at 15:11 GMT
#1942658

Yes it did Lee

S(
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sheerman (archived)
Bronze
Posted November 26, 2011 at 16:11 GMT
#1942659

Any help at all guys.  Feel free to offer any solutions.  I am now watching tv on my computer, how depresssing.  

9_LEE
Offline
9_LEE
Bronze
Posted November 26, 2011 at 16:27 GMT
#1942660

Sounds a bit like a spot of bad news.

My guess is a power surge has blown the micro.  New power supply unit required if that's the case - and hopefully it hasn't fried anything else if it got past it whilst doing so.

Sorry, but it not powering up and playing dead points to this.  

🙁

PS - Please understand i'm not an engineer though and could well be wrong.  I speak from experience, not training! 

9_LEE
Offline
9_LEE
Bronze
Posted November 26, 2011 at 16:30 GMT
#1942661

One more thing to mention to anyone on here is that the the LCD's are notoriously flaky when it comes to power surges.  You absolutely MUST have a surge protector on each Bang & Olufsen LCD TV in your home.

It cost me around £5,000 in replacement chassis' under warranty before someone dropped that on me.  Since then, not one problem.

Lee

S(
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sheerman (archived)
Bronze
Posted November 26, 2011 at 16:38 GMT
#1942662

Its already attached to a power surge device so it should be mended under warrenty THANKFULLY.

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sheerman (archived)
Bronze
Posted November 26, 2011 at 16:40 GMT
#1942663

Thanks for your advice Lee.  I have already sent an email to my shop

9_LEE
Offline
9_LEE
Bronze
Posted November 26, 2011 at 17:07 GMT
#1942664

No problem.  I'm only sorry i couldn't have said 'oh yeah, just press  this secret button and you're sorted' ...

I'm sure your dealer will look after you - but it's still a pain. 🙁

Let us know what the issue was though.  That way we can refer to this in future!

Have a good weekend aside from the TV breaking wind and following through.. Erm

Lee

T(
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TripEnglish (archived)
Bronze
Posted November 26, 2011 at 17:10 GMT
#1942665

This may well differ in other countries, but in the US, homeowner's insurance is usually very good about covering lightning strikes and other power surges. The warranties attached to the surge protectors have proved less reliable.

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