...and one more thing: a TV is not something you easily buy from another country. Once shipped, who is going to wallmount or stand-mount it and nicely hide all cables?

In the US you don’t buy TVs or electronics from the manufacturer. As long as you have warranty you can buy off of Amazon and have them install it, or any authorized dealer do it. 

I agree about Bratislava, only I won't change my mind about the fact that when you live in the city size of Vienna and a national capital, you do hope to have a B&O store. But as this situation must be recent, I anticipate B&O is looking for someone else to take over. :) #thinkpink

Apart from that, it was really a nice and well equipped store in prime location. Also, gents there were knowledgeable, professional and very pleasant to deal with. I am actually genuinely hoping that they might be "redecorating" rather than going out of business.

Mikipidia wrote:

Bratislava is like an hour away, surely that dealership could service you?

https://stores.bang-olufsen.com/en/slovakia/bratislava/namestie-eugene-suchona-1

[Edit: Although their own web page at: https://www.b-o.sk/  is still operating.  (Copyright 2020, but behind the times: produkty Stage & Harmony, but no Balance.)  By the way, note that *their* models look neither angry nor vegan!  Rather louche, actually...]

Reading jarmins earlier posts (e.g. here: 

Millemissen wrote:

Reading jarmins earlier posts (e.g. here: link ) I fail to understand, why he wanted to visit the Vienna store at all.

MM

😂 

I'm tellin' you, I think the focus of the post was more about the Black Amex. I've posted about discovering a store was closed.... imagine if it went like this...

Today, I wanted to buy a pair of BL50's. And because I don't trust banks, I put my cash in a briefcase and handcuffed it to my wrist. I went to my local store to discover it was closed. No notice or anything! San Francisco had 3 stores when my passion for B&O started! I cannot believe this, as I had cash with me! Cash! I even called and explained that they should have notified me, as I had cash! Cash!

*Of course, my entire post is a joke. I know others have the means, and others actually have a black Amex, but that's hardly the tone when I read most posts.

My guess is the vast majority of B&O's target customers could have a Black Amex if they wanted one, and I think that was the point. Probably a comment that guy wishes he could retract, no matter how angry he might have been. 

What I don't understand is why pile on someone for making an unpopular statement, to the extent of doing forensic research and reporting his posting history to repudiate the issue? Easy to do when the offender has low numbers, but when it is in the thousands...? Of course if he were a "favored" member, this thread would have been moderated, as recent dustup suggests. Lord of the Flies, redux. 

By the way, the day before the guilty poster expressed great empathy and appreciation for the founder of BeoWorld after the turn in his business. Might even be a decent fellow. 

Now maybe it will get lost in the ether. 

poodleboy wrote:

the vast majority of B&O's target customers could have a Black Amex if they wanted one,

poodleboy wrote:

why pile on someone for making an unpopular statement, to the extent of doing forensic research and reporting his posting history to repudiate the issue?

Of course if the OP had complain of dropping NL over Airplay 2, no matter the color of his card or his post count he would have been differently welcomed and commented and etc…

Everybody is so quick on finding "points" but always dont want to see the background subject: We all love B&O, but B&O just want to make money (survive), turning off clients by heart (and cards) in the process. They deny their history, forgetting they build their reputation on that same history.

So maybe, the initial post was on frustration, not right that time or whatever, but its a sign of something everybody as experienced one way or the other including here on beoworld.

Instead of flaming and mocking, maybe people should just discuss and exchange point of view. 

I understand you pain......  

But should you not let the concierge at Amex deal with your request?   They could just have one shipped from where ever to you...    This is a feature of the card and it is a wonderful feature to use in situations like this...   Just call Amex, tell them your predicament and I am sure that they will swiftly locate what ever item from B&O you may desire and have it delivered to you....

HECK your paying for this white gloved treatment.......        

If the concierge at Amex is unable to accommodate your simple request I suggest you look into the JP Morgan Card.  Far more accommodating if I must say so!!