help - beovision avant

15 replies
B(
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bensmith (archived)
Bronze
Posted August 14, 2007 at 22:05 GMT
#1814098

My old man recently sent me his beovision avant 32 vcr (type # 8435), and he said it was in perfect working order (it bloody well better be, after lugging that 80kg box up 3 flights of stairs). But when I turn it on, the 'electronic curtain' does not fully retract to the side of the screen - this is the same when using the menu, or when viewing a connected dvd, or set top box. The picture is slightly off centre, and the border on the left and right hand sides of the picture is not straight (ie. wobbly).

After a thorough read of the instruction manuals, I've still no idea how to fix the problem. Is there anything that can be done? Is there some sort picture of adjustment which I am overlooking? Or is the television in need of repair?

Any help/advive would be greatly appreciated.

 

Cheers, Ben.

Keith Saunders
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Keith Saunders
BronzeFounder
Posted August 15, 2007 at 01:54 GMT
#1814099

Ben,

For a normal user there is no adjustments for the problem you have described.

There is adjustment via the service menu, but what you describe is more likely to be an actual electronic fault in the TV itself.

I suggest you ask your father the following questions about the AVANT:-

  1. Did he have the problem you describe when he last used it ?
  2. If, he did have the problem, has he always had the problem, or did it just occur one day ?

If he did NOT have the problem, then it is almost certainly caused by some element of the scanning coils moving during is transportation up three flights of stairs. If this is the case you may have to get your B&O dealer in to have a look at it.

 

Location: Hampshire, England

S(
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Stones (archived)
Bronze
Posted August 15, 2007 at 05:53 GMT
#1814100
Hi, maybe there is nothing wrong, only that the picture format is automatic chosen to 15:9 og 14:9 (FORMAT1) by the Avant himself. The Avant chooses this when he receives a 4:3 picture. And sometimes then the black bars become not very straight. At least it is like this with my Avant 32RF DVD. Only my suggestion...
BE
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Beoaus
BronzeFounder
Posted August 15, 2007 at 07:37 GMT
#1814101

Slightly off centre pictures can be rectified by the end user.

It sounds like you need a full system reset to start with. To do this you also need a service tech as Keith mentioned. You have received a great gift maybe a service tech onsite is not a bad thing.... Its easier down the stairs than up. Trust me on that one, I know.

Hope you get the Avant working.

Beoaus.

Location: Australia

B(
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bensmith (archived)
Bronze
Posted August 15, 2007 at 09:37 GMT
#1814102

Thanks for all your comments, I really appreciate it.

Upon further inspection, the picture clarity is not quite up to scratch either. I guess I'll ring up B&O in the morning, and see what they have to say.

Keith Saunders
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Keith Saunders
BronzeFounder
Posted August 15, 2007 at 09:46 GMT
#1814103
If the picture is not as good as it should be either, then the scanning coils may have slipped a small amount down the tube neck during transportation. If this is the problem then the B&O engineer will have it fixed quite quickly.

Location: Hampshire, England

J(
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jandyt (archived)
Bronze
Posted August 15, 2007 at 14:25 GMT
#1814104
Keith Saunders
Offline
Keith Saunders
BronzeFounder
Posted August 15, 2007 at 16:24 GMT
#1814105
Yes, the square dough-nut theory back in action... you do have a good memory

Location: Hampshire, England

B(
Offline
bensmith (archived)
Bronze
Posted August 16, 2007 at 07:05 GMT
#1814106

My old man assures me it worked perfectly before he sent it to me, so the problem you suggest sounds highly likely. I rang up B&O today and hopefully a service technician will get back to me tomorrow.

Once again, thanks for everyone's help.

B(
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bensmith (archived)
Bronze
Posted September 3, 2007 at 11:21 GMT
#1814107

Just thought I would follow up on my original post.

A B&O technician serviced the television last week, and after poking around with the remote for 10 minutes, he said that all of the problems have been fixed, and he said they were most likely caused during transportation.

However, when viewing a 4:3 image, the sides of the picture still aren't perfectly straight, and when viewing an image with fast movement (ie. sport) there still appears to be a 'fuzz' around the outside of the moving object (ie. player/ball).

Is this normal for an avant? Does anyone know how I can adjust these to improve the picture on the service menu?

Regards, Ben.

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