Hi,

Well they owe me over £250 and im getting the same no answer treatment - so yes im happy to take action should you decide to move forward.

In my own business dealings with Bosscom I found them possibly one of the worst companies I've ever had the misfortune to deal with.  Aggressive, disorganised, untrustworthy and devious in my experience.  I managed to escape - but they tried hitting me with a £15,000 bill which was pulled completely out of thin air when they knew I'd be leaving them as a customer.  I've never had a company or business do that to me before, or since. I was stunned. I took stock and worked out I owed them around £380.

I would never, ever deal with them again as long as I'm in the B&O business.  A shame as their products weren't that bad.  

STB Brackets took them to court, and won by the way.  I'm not sure on the details though - I think they copied one or some of their designs?

Lee

I am surprised B&O do not act as behaviour like this can only damage the brand. I realise they are an independent company but are clearly trading on the B&O cachet.

Peter wrote:

I realise they are an independent company but are clearly trading on the B&O cachet.

I didn't think they were selling to the public directly?!?

It sounds like we had very similar experiences.  Bosscom's business principles and ethics leave a lot to desire.  I don't know the right people at B&O to bring this to their attention, but if anyone does, please relay these experiences.  Alternatively, let me know and I am happy to inform them of my experience.  Bosscom does trade off the B&O brand and they should care.

I have filed a formal complaint against Bosscom through the Danish consumer watchdog, forbrug.dk, and I am waiting to see how that works out.  It will undoubtedly take a long time but I just don't think it's write to be treated this way so I will go through this and given how unreasonable their behaviour has been, I should prevail.

It sounds like we had very similar experiences.  Bosscom's business principles and ethics leave a lot to desire.  I don't know the right people at B&O to bring this to their attention, but if anyone does, please relay these experiences.  Alternatively, let me know and I am happy to inform them of my experience.  Bosscom does trade off the B&O brand and they should care.

I have filed a formal complaint against Bosscom through the Danish consumer watchdog, forbrug.dk, and I am waiting to see how that works out.  It will undoubtedly take a long time but I just don't think it's write to be treated this way so I will go through this and given how unreasonable their behaviour has been, I should prevail.

Phil,

I guess they do sell to the public directly as they had no problem (trying to) sell(ing to me.

Bosscom is well known in Denmark - for their dubious business practices.

MM

Millemissen wrote:

Bosscom is well known in Denmark - for their dubious business practices.

MM

Which is really too bad, they seem to have a couple of useful items, and we all know the odd piece of gear that helps interface a B&O with something else will always be in demand and useful. Other vendors of B&O accessories, Sounds Heavenly, STB, seem to manage to be reputable, it's too bad Bosscom isn't.

They may have some good products.

I have the ir-eye stand from them (or rather from a reseller) - I like that very much!

But since I had experienced some difficulties with the setup of a friend a couple of years ago due to a faulty (Bosscom branded) ML cable,

I have avoided their products.

MM