H8 and E8 disconnect from Skype

24 replies

 

Thank you, I appreciate you testing this out as I really would love to buy another pair of E8's if they also work with Skype for business!

Great to hear that the H9i's also work properly now with the headset-profile on computers.

Hi again,

yes they worked fine for the whole 1.25 hour call but.i was careful not to use Chrome during that time as that could cause disconnects in the past. 

id recommend giving them a try as you can always send them back if they dint work with your setup. 

All the best,

Ian

 

Lovely, I'll pick up a set at my local Electronics store. They have 50 days open return policy so if I'm not happy I can return them.

Thank you so much for the follow-up and test! 😁

*double post*

Hi All. i'm "glad" to find that i'm not alone ... has there been any progress on the fix for this problem?

i'll check the software updates again.

 

glad to find i'm not alone, and it's not a fault with my individual hardware.

i've gone in an updated my H8 software ... latest version is v1.0.5 ... hope the problem goes away now.

will update if this fixed the issue. otherwise assume the unit is still disconnecting from Skype by itself.

I just updated the sw of my E6 and now have stable connection on microsoft teams (over 1 hour) and my last skype call more than 35 min

 

seems to fix it

did the Update via BO App

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

For me it ia still not working with the B&O E8 with Softwareversion 5.6.0. Everytime after 15 minutes when I talk mit MS Teams or Skype the B&O E8 will disconnect after 15 minutes which is really annoying because that way I can't use them when working for talking.

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