You're not alone. I guess Lee will get back on this.

Roger

Is Lee away just now then ??

Sandy

Hi Sandy

Are the cards you are using registered to your home address?  The 'fraud filter' or whatever they call it runs a shed load of checks, and if anything is amiss it kicks it out..

Also, what make/type of cards are you using?

Technically, i am indeed 'away' - with the fairies, as we are moving into a new premises that is consuming more man hours than the building of the great wall of China! Normal service will be resumed in a few weeks, but for now i'm a quiet on these here forums!

Lee

🙂

Hi Lee, long time no speak!!   Tried master and switch cards.  I will check again that all details were entered ok.

Cheers Sandy

I cannot see any discrepency between my info and my cards Lee. ?? Come on do you not want my 30 quids?? 

Same here..

No visa nor mastercard accepted.

This is second day as member in this forum, not a good start.

Cut Lee a little slack. Lifestyle is moving at this moment! Normal service will be restored as soon as possible.

Peter, not meaning to hassle anyone, but a reply would be nice.!  Lee manages to post on other threads meantime.

Sandy

Sorry Sandy - i try and manage to grab 5 minutes here and there to contribute as best i can, but it's not nearly enough at the moment. 🙁

This appears to be purely a card processing issue. HSBC have a 'filter' on card payments, and if the name, address, postcode etc that you are registering with do not match the card billing address it will either accept the payment - pending a manual 'fraud review' on my HSBC  e-payments review/control panel which i need to log into, or it will simply decline the card thinking it's a fraudulent attempt.  I have no control over this at all - everything is set by HSBC and their card security team.

If you can email me at ' beoworld_admin@mac.com ' with as much info as possible, i will bring it up with the e-payments team at HSBC on Monday when they re-open.  I value every single membership immensely as the site would not exist without paying members, so please don't think for one minute i don't care.  I know it's pretty irrelevant to BeoWorld issues really, but i am currently working around 13-15 hours a day moving premises with LifeStyle AV which i am finding is really affecting the time i get to devote to BeoWorld and indeed my family.  I can only apologise, and assure you i will turn my attention back to every single problem on the site as soon as we are done.

Lee

🙂