Hi, all
I'm a Serenata user and wondering if any one of you have any problems with your Earset 3.
The Earset's cable between the left earphone and mic has been broken for three times since I bought the phone in July of last year; basically the plastic cable has become hardened and then detached from the mic and the metal wire inside is exposed. At the first time, the dealer asked for about Euro50 for repairing cost. I strongly argued with them because this is the quality problem (I also owned a A-8 and it is still working totally fine since I purchased it in 2003). Finally, they agreed to fix it without additional cost. They also fixed it without charge when it broke for the 2nd time. Currently, the cable broke for its third time again. I get very frustrated with this eventhough if the dealer is willing to fix it for me without charges. I did not expect a phone which cost about Euro1,200 should have any problem like this. As such, I'm wondering if any one of you have experienced with this problem before and grateful if you can share your experience.
Thank you in advance for all your sharing and thoughts.
