Dust under glass of Beosound 5...!

31 replies
S(
Offline
seethroughyou (archived)
Bronze
Posted August 4, 2009 at 09:52 GMT
#1884831

i have had my Bs5 for nearly 2 months but just noticed dust has started to appear under the glass.

i have cleaned the glass plate and checked with lighting at different angles and dust has definitely started to appear (especially around the wheel).

 

i know they had to replace the seal on the first production units but i have a horrible feeling this is far from sorted. i'm beginning to feel very disappointed with this product - after all the work in setting it up and now something as unprofessional as this...

 

was wondering if you could all check and see if this is the case with yours??

😭

P(
Offline
Puncher (archived)
Bronze
Posted August 4, 2009 at 10:26 GMT
#1884832

Search the BS5 forum - this has definitely been discussed before.

NO
Offline
Nonalphanumeric
Bronze
Posted August 4, 2009 at 22:02 GMT
#1884833

Ok, that's not good is it! I went through the BS5 forum and can't believe how many negative comments and issues there are

I'm curious; does anybody own a beosound 5 and simultaneously feel that they have got what they've payed for...?

ST
Offline
Stan
Bronze
Posted August 5, 2009 at 00:24 GMT
#1884834

I've had mine for about 2 mos and use it almost daily.  It has lived up to my expectations, and, overall, I'm very satisfied.  No dust under my glass.  No phantom reboots or unexpected hangs for me.  It has performed just as expected.

This forum is like any other - people with problems talk a lot more than those without.  If you take a close look, there are a small handful of posters that account for most of the negative comments (and then there are those who criticise because it is not to their liking).  No offense to these folks, if I had problems, I'd probably talk a lot, too.

So count me as one who feels he's got what he's paid for  🤒... I hope I'm not the only one 😎

Stan

P(
Offline
Peter2 (archived)
Bronze
Posted August 5, 2009 at 02:49 GMT
#1884835

Same for me - ticks the box!

 

P

I(
Offline
IngvarW (archived)
Bronze
Posted August 5, 2009 at 02:58 GMT
#1884836

I haven´t noticed any dust and I am one of the satisfied owners with no problems at all. Last week I also moved the BS5 to a new spot on the wall with no visibles cables at all. It really make its design nice to look at.

Brgds Ingvar

P(
Offline
Puncher (archived)
Bronze
Posted August 5, 2009 at 03:00 GMT
#1884837

Stan wrote:

 No dust under my glass.

Stan

😂This could well become a euphemism for well being - "Hi there, howya doing"?, "Fine thanks, there's no dust under my glass"!😂

B(
Offline
BeoLad (archived)
Bronze
Posted August 5, 2009 at 04:50 GMT
#1884838

Sounds to me like you have been sold a demo/pre release model :

Mount dust prevention kit in BeoSound 5 display version before sale
It is important that you mount the dust prevention kit in BeoSound 5 ’display’ versions before selling them to customers.
 
BeoSound 5 produced after 24.12.2008 have been modified and do not need the dust prevention kit.
 
The dust prevention kit has part no. 3376199.
I would contact your dealer and get this sorted out under warrenty

NQVHNWI
Offline
NQVHNWI
BronzeFounder
Posted August 5, 2009 at 05:26 GMT
#1884839

Stan wrote:
  I've had mine for about 2 mos and use it almost daily.  It has lived up to my expectations, and, overall, I'm very satisfied.  No dust under my glass.  No phantom reboots or unexpected hangs for me.  It has performed just as expected.

So count me as one who feels he's got what he's paid for  🤒... I hope I'm not the only one 😎 

Funny that, I have the same problem. I also have the same problem with my BV7-40. Perhaps I should ask for a refund.

 

10%

B(
Offline
BeoLad (archived)
Bronze
Posted August 5, 2009 at 06:27 GMT
#1884840

Where did you get your set from?

 

 

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