Thanks for your comment, the system was fitted new by b&O MANCHESTER 5 YEARS AGO.  5 speakers are direct to that tv and cd system in that room i also have 4 of the same speakers in kitchen and living room and 2 outside speakers on the patio. no eyes on walls, and as far as i know the only boxes i have are the sonos ones? 

Walter

and theres more ! just spoke to b&o it runs through my sonos and they think that's causing the issue they are coming to inspect! is there any questions i should be asking ie. what other options do i have i dont really use the sonos anymore? it was not reliable with my internet connection or was it the sonos?

Walter

Ah, you hadn't mentioned using Sonos (it does say 'sonia' on your first post so I suppose I should have twigged!).  That could well be the issue.  If you don't use it, just get rid of it.  What do you actually want to achieve with your system?  Do you want to watch the TV in your main room but allow someone else to listen to radio or CD in another room?  Once you decide what you want it to do, just tell B&O Manchester and they should be able to sort it out for you.

Please give feedback when B&O come to inspect it and tell us what they do.

Dave.

HI Dave,

                 B&o been today reckon my Dolby sound panel knackered having a new one fitted in 10 days.  Out of warranty said I wasn't happy all that money and 6 years later this happens hoping for free fix what's your thoughts. I've a 10 year old Panasonic TV in my office passed from pillar to post with no issues the question has to be asked is b&o worth the expense? Purchased h8 Bluetooth headphones today and very impressed.  Thanks for your input and please keep in touch. 

Walter