Anyone been able to get an update from B&O regarding this issue?
Anyone been able to get an update from B&O regarding this issue?
Noone really seems to know what this means:
/forum/general-discussion-and-questions/question-wifi-setting-beosound1-and-beoplay-m3#post-2153728
MM
Location: Flensborg————Danmark
Hmmm, I read that thread and I see this setting now also on my Essence MK2. It might be even better to turn it OFF to make it more stable?
I will try this the coming days.
The last few weeks I use the Essence MK2 in my Google groups regularly, but you have to reboot the Essence MK2 almost every time before you start to use it this way. then it works for several hours, but the next day you have to do the reboot again (because of the famous authentication error).
No news from B&O about the announced fix for this? GC Version is still 1.28.xxxx (Essence itself at 1.25.xxxx)
I got the same response ~2 months ago, and then a new response (see below) last week, when I complained again & requested an update. I have M3 (which is also having issues sometimes), M5 and A9 (+few other chromecast enabled devices), and it’s starting to be quite annoying that this kind of quite basic functionality is not working, and it’s not possible to listen Spotify in a multi-room setup...
”...
We are sincerely sorry for this inconvenience and assure you that we are working toward a resolution for this. However, it may take some time for us to provide you with a working resolution. At this time our technical and development team are testing out the resolutions before releasing anything.
We can only ask for your continued patience. Please accept our apologies for the frustration.
...”
—-
I've received somewhat hopeful news from support concerning this issue, a solution might be near:
Louis (Bang & Olufsen)
Mar 7, 2021, 16:46 GMT+1
Dear ,
Thank you very much for your response and patience in this matter.
We apologize for the ongoing Chromecast issue.
We are aware that selected products (Beoplay A9 2nd Gen, Beoplay A6, Beosound Essence, Beosound 35, Beosound 1 1st Gen, Beoosund 2 1st Gen and Beoplay M5) have been facing problems using Google Cast/Chromecast.
We are sincerely sorry for this inconvenience and have been working closely together with Google as this problem is related to their Servers. We have a solution in place which is currently being reviewed internally and will very soon be rolled out to all devices.
In the long term, we are continuing our efforts with our partners to make the Google Cast experience even more stable.
Let us know, should there be any further questions or remarks on your end.
Kind regards,
Louis | Bang & Olufsen Support
Thx for the update. Of course it is good they test it in advance, but when they think they have a working solution, release it as a beta and let us do the testing! 😐
Has anyone's device been fixed? My M5 still does not show up as Google Chromecast option on spotify nor show up on Google Home. Only my M3 works.
Has anyone's device been fixed? My M5 still does not show up as Google Chromecast option on spotify nor show up on Google Home. Only my M3 works.
Has anyone's device been fixed? My M5 still does not show up as Google Chromecast option on spotify nor show up on Google Home. Only my M3 works.
Apart from devices having a recent Chromecast software, e.g. M3, BS Core, all other are still failing or are unstable, including A6, M5, BS 1 and some other.
Location: Brittany - France
My B&O Icons:
Same here - still not fixed.
On my Essence MK2 a daily reboot solves the issue.....why is a mystery.
But after that it shows up in the Google Home/Spotify apps as a chromecast device and works well.
(N.B. I have no groups, since I don’t use cast for audio that much).
MM
Location: Flensborg————Danmark
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