I was having problems with my M5 not connecting to my Google Home and not being able to make it part of a speaker group. It kept dropping out of Google home, but worked with Spotify Direct. I posted the question on the forum in a different section.

I am providing an update.

I did a call with Google chromecast tech support who did an assessment, identified the chromecast version on my M5 was an old version. They send me the logs and I sent it to B&O support team. They acknowledged the issue and said they are working on it. As of yesterday my M5 dropped out of my network. I reset it by unplugging and re-plugging it. I assumed there might have been a software update (I have set my M5 for auto software update).

All issues are now resolved. M5 is connecting to Google Home and I can add it to my speaker groups. All working well.

I have to comment both Google Chromecast tech support and B&O customer support. They were both extremely helpful resolving this issue, and grateful for sending them detailed logs from my systems to resolve this issue

I had problems with my M5 not connecting to Google Home. Kept dropping out, but would work with Spotify direct. I could not make M5 part of a speaker group through Google Home. I posted this question in another part of the forum. I am providing an update.

I did a call with Google chromecast tech support who did an assessment, identified the chromecast version on M5 was an old version. They send me the logs and I sent it to B&O support team. They acknowledged the issue and said they are working on it. As of yesterday my M5 dropped out of my network. I reset it by unplugging and re-plugging it. I assumed there might have been a software update (I have set my M5 for auto software update).

All issues are now resolved. M5 is connecting to Google Home and I can add it to my speaker groups. All working well.

I have to comment both Google Chromecast tech support and B&O customer support. They were both extremely helpful resolving this issue, and grateful for sending them detailed logs from my systems to resolve this issue

CC on my A6 is still not working. CC version is 1.28.102057 while A6 SW version is 1.24.41627...

I am still having the same issue as well. I have just decided to keep the Chromecast audio dongle plugged in and operating. The Chromecast built-in function is so spotty that I just can’t rely on it anymore. It is frustrating.

I have an A6 and I believe I am running the same software that the earlier poster was.

bab wrote:

CC on my A6 is still not working. CC version is 1.28.102057 while A6 SW version is 1.24.41627...

No software upgrade has been done so far, probably they first had to fix a licensing issue.to get it working.

My Essence mk2 is now working again with GC, but as unpredictable as before.

I assume a new GC version is required to make it more predictsble (Google changed a lot in the casting and grouping behaviour), let's hope version 1.44.xxxx.or 1.52.xxxx.is coming soon!  My Harman Kardon speakers got this upgrade and are working ok now with GC.

HAWK wrote:

Did you restart the system? That is required to authenticate again at the Google servers.

No software upgrade has been done so far, probably they first had to fix a licensing issue.to get it working.

My Essence mk2 is now working again with GC, but as unpredictable as before.

I assume a new GC version is required to make it more predictsble (Google changed a lot in the casting and grouping behaviour), let's hope version 1.44.xxxx.or 1.52.xxxx.is coming soon! My Harman Kardon speakers got this upgrade and are working ok now with GC.

This Chromecast issue appear to be two issues:

1) M5 and A6 disapearing from Google Home. 

This is now solved and was on Googles side. There was no update in B&O firmware required.

2) Inability to cast Deezer from Deezer app when using Deezer HiFi subscription. 

This issue remain. 

Hiort wrote:

This Chromecast issue appear to be two issues:

1) M5 and A6 disapearing from Google Home. 

This is now solved and was on Googles side. There was no update in B&O firmware required.

2) Inability to cast Deezer from Deezer app when using Deezer HiFi subscription. 

This issue remain. 

So, some work to do for B&O and Google to get this working as a multi-toom system, as it was ment to be.

Did some more Deezer testing on this lazy Sunday.......and it seems the Deezer app is not casting ANY GC product anymore, not to the B&O, not the HK and even not to the Google Home, Mini and Nest devices......and those Google products have the latest GC versions (1.5y.xxxx). Seems a problem of the Deezer app maybe (new version since end of January......)??