I think they are just covering themselves in case of claims under warranty. A lens cleaner usually involves a brush cleaning the lens, something which can go wrong with such a delicate mechanism as a laser lens. If they have advised against it, then if you decide to use one and it damages something they can turn around and say "we told you so"!

The brush cleaning  lens works very well.

No problem at all.🙂

koning wrote:

The brush cleaning  lens works very well.

No problem at all.🙂

Do you mean cleaning works well with all lens cleaning products on the market and with all CD mechanisms, or are you just summarising your own experiences?

The two are very different.

It's my own experience.

I own a beosound9000 and after brush cleaning everything works fine again.

I've done that 3 years ago.🙂

I had a problem with my BS9000.

i've changed the laser mechanism 1 years before.

Sometimes when i put a cd it's pin very very fast in the wrong direction 😕

may be to remove the dust from the lens with the wind ?

I use a cd with brush and now all is OK.

Hi Archie,

My BS9000 has same problem as you had, just to reconfirm what you said, after you use the CD lens cleaner(with brush), it never happen again ?!?!  I think I will try that.

James

Yes, now all is ok, but the laser was not very old.