Can anyone help pleeeease. Beo4 remote not working with Beocentre 9300 grrrrrrrrrr

27 replies

Hi Peter, that is exactly what I`m starting to think. I just tested my beo4 again with my Ouverture and its working just fine.

Thank you very much for the kind offer, I do have the phone number of a B&O engineer for my area that comes to your home and does repairs / servicing, I am tempted to call him but I know it`s going to cost and arm and a leg! Next thing I need to think about is if the company I bought the 9300 from knew this problem existed even though I asked if there was any faults to which they said none.

gordonlyons1 wrote:
First of all the `A - OPT` does not flash, it is solid, secondly the 9300 is sat on a cabinet and the IR is clearly visible, and out of interest I am assuming the LED you are referring to is the one in the clock / cd track display window, it is the only one visible when the unit is in standby.

I think whether "A.OPT" flashes on the beo4 screen on not depends on the version of beo4 so don't worry too much about this.

As opman said though, it's important not to press GO at this point, simply press '1', and yes it is the standby light on the BC9300 that should flash at this point (go out very briefly, then come back on).

If this does not happen, but the BeoCenter works fine otherwise, I too would suspect a faulty sensor / receiver board.

Martin.

 

Location: Exeter, UK

I believe you are correct Martin, I also now suspect a faulty IR sensor as I have tried every other possible  recommendation by members, problem now is, where can I get a sensor? I have already the net to no avail :(

Gordon

gordonlyons1 wrote:

I believe you are correct Martin, I also now suspect a faulty IR sensor as I have tried every other possible  recommendation by members, problem now is, where can I get a sensor? I have already the net to no avail :(

Gordon

I've had a look at the service manual and the IR receiver PCB feeds pretty much directly into the microcontroller (via a single resistor), so unless there is a broken track on the main board, I'm definitely inclined to suspect the receiver PCB, or the cable connecting it to the main board.

I've just checked, and the receiver module is (as I suspected) no longer available from B&O as a spare part. It is however pretty simple so ought to be fairly straightforward to repair at a component level if a replacement cannot be obtained elsewhere.

How comfortable are you with opening up the BeoCenter? From memory, the IR receiver PCB is pretty easy to access, but I would upgrade your beoworld membership to at least silver membership and download the service manual if you intend to go down this route.

I'm happy to take a look at it for you given you're quite near to me, but I've very busy over the next 4-6 weeks so it would need to wait a while.

Martin.

 

Location: Exeter, UK

Hi Martin

Thank you for the message. As far as opening up the 9300 myself I don`t think that`s a road I would be very comfortable taking.

The unit itself cosmetically  is in what I would describe as mint condition with not a mark or scratch, the doors function perfectly and all leds work as should, I would not want to risk ruining that.

Your kind offer of having a look at it for me is something I am certainly willing to consider as you live quite close to me, and with the unit being in such good condition overall I think it would be worth the effort.

kind regards

Gordon

Hi Gordon,

I've sent you an email.

I would recommend editing your post above and removing your email address as it is likely to get picked up by web bots and you'll end up with masses of spam 🙁

Kind regards,

Martin.

Location: Exeter, UK

I'll remove the emails!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.