Can anyone help pleeeease. Beo4 remote not working with Beocentre 9300 grrrrrrrrrr

27 replies

Hi Graeme

Yes I pressed `go` after getting `A - Opt` then 1 but as I said nothing happens. Sorry I don`t know how to send a PM on this site having only used it a few times, any further help will be greatly appreciated.

Gordon

Hi Gordon

Just to be clear and avoid any ambiguity, when you have "A.OPT" flashing you must press 1 not go.

When the remote is displaying A.OPT and you press 1 at that point the red stand-by LED on the BeoCentre 9300 should blink once to acknowledge that it has accepted that command.

One other thought, is the BeoCentre 9300 free standing on a shelf or table? Is is possible that the ir sensor is hidden and it is that straightforward that it it simply can't see the ir signals at all.

Regards

Opman

Hi Opman tnx for the message.

First of all the `A - OPT` does not flash, it is solid, secondly the 9300 is sat on a cabinet and the IR is clearly visible, and out of interest I am assuming the LED you are referring to is the one in the clock / cd track display window, it is the only one visible when the unit is in standby.

 

Many thanks

Gordon

Gordon,

I have sent you an email. It would be very difficult, though not impossible, to 'hide' the sensor on the 9300, the Beo4 has a very strong signal which in my house at least I can use from just about anywhere in the room pointing in the wrong direction and it will still detect.

G.

 

Oh ok Graeme I will check. I can clearly see the sensor on the front lower panel and yes like my beo4 I can point it anywhere in any part of the room and it will still operate my ouverture, will get back to you when I have read your mail

 

regards

Gordon

Hi Graeme

 

I may be thick but where did you send the email too?

Hi

maybe your Beo4 is giving all commands to a "Link" source.

You can switch this function on and off.

If you see "CONFIG" in the screen of the Beo4 press 2 0 0 2.

When this function was on, you did reset it to normal use and the BC9300 should react.

If you just did put the continuous "LINK" on, you can reset it with the same instruction.  

If "CONFIG" in the screen of the Beo4 press 2 0 0 2.

Hi Gordon,

I sent it to the email address that's on your profile. It says email contact  so I just clicked on that. Is the email on your profile not correct? 

G. 

Hi Graeme

Yes the email address should be correct as I get notifications from Beoworld but I did not receive anything from you. My email is ?, if I get spammed its my fault lol.

 

 

If not working, email me at ? with your address and I'll send you a Beolink 1000 to try. Sounds a bit like the 9300 sensor is faulty though.

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