BV7 motorised stand problem

4 replies
G(
Offline
gofer (archived)
Bronze
Posted August 28, 2011 at 14:16 GMT
#1937400

Looking for some help...

My BV7 40 seems to have stopped recognizing the motorised stand.

From the Beo 4, stand command no longer triggers the TV to move and the 'stand' option no longer appears in the menu of the TV.

I have tried switching off, powering off, disconnecting the stand DIN in various sequences but no joy.

Any ideas?

Thx

 

Gofer

 

 

 

 

9_LEE
Offline
9_LEE
Bronze
Posted August 28, 2011 at 16:48 GMT
#1937401

Did you plug the stand in whilst the TV was switched on?  This could have blown the module which recognises and controls the stand.

Otherwise, I'd only recommend what you did. Unplug the stand, factory reset, then turn off the TV, plug back in, turn the TV on.

After that - it's a dealer or service center job imho.

Lee

G(
Offline
gofer (archived)
Bronze
Posted August 28, 2011 at 17:19 GMT
#1937402
Thanks

How do I do the factory reset?

S(
Offline
seanklemis (archived)
Bronze
Posted August 28, 2011 at 20:56 GMT
#1937403
Sometimes the module gets confused and needs to have ak of e settings checked.

Check the settings that control how much the tv can go left right up down etc

Hope this helps
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold