I got the update to my BV14 as well. I have a BLGW but the app doesn't do anything. Just makes the picture go darker likes its loading something but doesn't.LIGHT and CONTROL commands still not being sent through to BLGW. Can't edit the contents of the LIST menus on the remote. Buttons occasionally miss the release command like you're holding it down so I have it scrolling all the way through a menu. Last night it did this with volume and went all the way to full! Generally except for for the physical differences to the buttons the remote is a MASSIVE step down from the IR version. If the TV had an IR receiver I would put it in that mode. I love B&O stuff but this TV is an embarrassment and I'm getting more and more unhappy as time goes on. In terms of software it works worse than if I'd bought a £150 TV but it was 50 times that. I'm going to be wanting more than just a replacement from B&O. I'd say we're all being kind because of our loyalty but it's an awful awful product that they should never have put out for sale. My BV11 has all features and works perfectly. The BV14 has been out for over a year now (I think). Not cool. 🙁
Thank you to our Sponsors
BV14 and Beovision Horizon - any feedback?
450 replies
......
Oh no Chris, what have we let ourselves in for !!! I apprehensively ordered an Avant the other day. After posting on here asking for user experiences, the response was almost zero. I therefore must assume that several folks are not amused, with their TVs incl. remotes etc.. Alternatively how impartial are the folks on this forum, or have we all turned into B&O zombies? By the way, the delivery quote by my B&O dealer (or more exactly their service technician) is 600 Euros, not exactly a bargain - the B&O store is 400 meters away from my house. At the same time my lovely working BV5 gets carted away - oh sorrow. Why am I experiencing no joy in buying this product, only fear that I have been conned!!!
I would say this, as a BV14 owner.
The software experience has been poor, though seems much more stable now. As for the remote, i dont regard it as a step down particularly (and i have an infra red version for my lounge TV)....i haven't had the problems described above, the residual problem i have is that the source specific functions sometimes don't get sent to the TV on startup, so requires reselecting the source on the remote, and its fine from there. Generally though the TV software doesn't seem to crash very much at all, once in the last few weeks for me....i suspect thats as much an Android thing. If you have low patience for quirks as described, then you will have to think about the above....reviews of Sony TVs also mention software crashes.....
My main issue is not the above, as its relatively trouble free compared to last September / October.......its more the screen / panel type in the new TVs....watching sport in HD is pretty damn good, but watching dramas where there are dark scenes, the TV really struggles.......and this doesn't seem to have been addressed......and halo-ing as the camera pans rapidly isn't good at all......
As as result of this, i am swapping it for an Avant (not Android), and hoping that the above 2 image issues are better with the original Avant's which were locally dimmed as opposed to the globally dimmed new screens (which are more vivid, but hobbled by the above from my 6m experience so far).....
Tried to be objective above, even though my lounge Tv is a BV12-65 which is still amazing, and issue free......
Keep the awesome 5, and cancel the Avant order🤒Oh no Chris, what have we let ourselves in for !!! I apprehensively ordered an Avant the other day. After posting on here asking for user experiences, the response was almost zero. I therefore must assume that several folks are not amused, with their TVs incl. remotes etc.. Alternatively how impartial are the folks on this forum, or have we all turned into B&O zombies? By the way, the delivery quote by my B&O dealer (or more exactly their service technician) is 600 Euros, not exactly a bargain - the B&O store is 400 meters away from my house. At the same time my lovely working BV5 gets carted away - oh sorrow. Why am I experiencing no joy in buying this product, only fear that I have been conned!!!
Don't worry, you will have a big smile on your face when the new tv arrives !What a picture and what a sound and what a stand and what a pleasure to have internet access (youtube, world radios...).Oh no Chris, what have we let ourselves in for !!! I apprehensively ordered an Avant the other day. After posting on here asking for user experiences, the response was almost zero. I therefore must assume that several folks are not amused, with their TVs incl. remotes etc.. Alternatively how impartial are the folks on this forum, or have we all turned into B&O zombies? By the way, the delivery quote by my B&O dealer (or more exactly their service technician) is 600 Euros, not exactly a bargain - the B&O store is 400 meters away from my house. At the same time my lovely working BV5 gets carted away - oh sorrow. Why am I experiencing no joy in buying this product, only fear that I have been conned!!!
😁 thanks to you all for your responses, much much appreciated. I'm sticking to my guns, ordered is ordered. I suppose that I am also sad to loose my old friend the BV5. What sets so many of us Beo types apart is that we are absolutely uncompromising regarding quality. My folks would drop down dead - aghast at what I'm paying for a TV, one questions ones own sanity at times, which is probably a healthy thing anyway 😕. I will stop googling screen types and dooms day crap and just simply enjoy the massive privilege of owning another B&O friend in my house. Will let you all know how it goes. Fingers crossed!Rob in Germany
Netflix on Horizon 40.... 😕
(no Updates, since Version 5.0 is only for "compatible devices")
What are your tricks?
So far my best chances are:
- unplug tv, plug in again
- try Netflix
- If it works
- If it doesn't:
- open many apps (like Kodi, Youtube, Games, etc. at least four or five apps
- try again
- If it works
- repeat until
Do you have any shortcuts?
On my Horizon I noticed the poor black levels too, no detail and almost to bad to watch dark scenes. After some testing I found out that when I switch of the contrast enhancement under picture modes - general, the tv is slightly brighter and shows much more detail, especially in dark scenes. To my eyes the difference is hugely noticeable. Tested it with the opening scene of Star Wars The Force Awakens: With enhancement on (even minimum) the picture shows almost no detail. When switched off you can see every detail. Maybe this works for you too. The picture settings feel limited on the android OS but have great influence on the quality. Every software update the picture feels more alive, hopefully B&O gets it 100% in the end.Halo-ing is still an issue, gets better also but not there yet. Maybe someone has found a work around on this matter?I would say this, as a BV14 owner. The software experience has been poor, though seems much more stable now. As for the remote, i dont regard it as a step down particularly (and i have an infra red version for my lounge TV)....i haven't had the problems described above, the residual problem i have is that the source specific functions sometimes don't get sent to the TV on startup, so requires reselecting the source on the remote, and its fine from there. Generally though the TV software doesn't seem to crash very much at all, once in the last few weeks for me....i suspect thats as much an Android thing. If you have low patience for quirks as described, then you will have to think about the above....reviews of Sony TVs also mention software crashes..... My main issue is not the above, as its relatively trouble free compared to last September / October.......its more the screen / panel type in the new TVs....watching sport in HD is pretty damn good, but watching dramas where there are dark scenes, the TV really struggles.......and this doesn't seem to have been addressed......and halo-ing as the camera pans rapidly isn't good at all...... As as result of this, i am swapping it for an Avant (not Android), and hoping that the above 2 image issues are better with the original Avant's which were locally dimmed as opposed to the globally dimmed new screens (which are more vivid, but hobbled by the above from my 6m experience so far)..... Tried to be objective above, even though my lounge Tv is a BV12-65 which is still amazing, and issue free......
From all the times I've tried opening the Netflix app it succeeded only three times or so. Hope there is a work around but I'm not to hopeful.Netflix on Horizon 40.... (no Updates, since Version 5.0 is only for "compatible devices") What are your tricks? So far my best chances are: unplug tv, plug in again try Netflix If it works If it doesn't: open many apps (like Kodi, Youtube, Games, etc. at least four or five apps try again repeat until Do you have any shortcuts?
you're right....for some reason i stopped playing around with the settings a while ago, can't quiet remember why.........just switched it off as suggested, much better from my initial test.....
thanks
......
Please Log In to Reply
You must be logged in as a BeoWorld member to post replies to forum threads.
or
Join BeoWorld
Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.
Become a Member