BV14 and Beovision Horizon - any feedback?

450 replies
......

Thanks, interesting, though a struggle through my current hangover......

not sure how i got down this rabbit hole, just trying to work out if the new screens are indeed slightly worse than the older ones......will be doing a long side by side Avant 2014 vs Avant NG early January, best way to gauge it in the end.......

New to this forum, i would like to bring my 2 cents on the Beovision Horizon which i have been the - i'm sorry to say - unfortunate owner of, since it release on 01SEP16.

I love the HW part of the Horizon, but B&O's decision to go with an all Android software was maybe not the best decision they made. I have had so many software issues that, unless a MAJOR release due in week 5 2017 will solve all issues, i'll be returning the Horizon to my local dealer getting a refund.

B&O are very much aware of the issues, and i have been given an additional year warranty for the trouble, but that doesn't do me any good when i often can't turn the tv on, can't connect to the tv with the BT Beoremote, picture suddenly shuts down, but sounds remain. Tv can be up to 3 minutes to start up and even suddenly turns on in the middle of the night, with sound only without anyone having touch the remote.

Recordings made on external hdd, can't be played back despite it is clear the whole recording is present. Green light stats flashing despite tv is not on, and many many more errors. It has been deeply frustrating and the joy i usually have had when buying B&O for the past 25 years is non existing. I have not had all B&O products, but a fair share, and i believe the Horizon must be a candidate to the poorest software performing tv they've made. The software have not been tested in an orderly manner it seems and this long after the release, customers should not still have all of these issues. It is very bad after sales service from B&O.

Therefore, if you are looking to buy the Horizon, wait, or look elsewhere unless you are not so picky when it comes to continous software issues as i am.

I am curious to know if anyone else may have had similar issues with their Horizon, or other B&O tv's?

 

I've bought the Horizon in late November and except for Netflix not working the TV has been pretty problem free. I have to reboot it every other week or so, but apart from that it has been fine. 

as  you can probably tell from the thread, you are not alone......my BV14 has been fairly problematic........will likely change it for an Avant (non-Android).....unforgiveable....

Two more days - maybe (?) then these troubles will over.

I urge any Horizon/14/AvantNG owner to report back, once the update is installed.

MM

Location: Flensborg————Danmark

Millemissen wrote:

Two more days - maybe (?) then these troubles will over.

I urge any Horizon/14/AvantNG owner to report back, once the update is installed.

MM

Indeed... Week5.. Anxious for the release of the update. Even more looking forward to the multiroom functions in W10...

Karel.

 

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound.png Beosound.png
Beosound-Essence.png Beosound-Essence.png
Beosound-Emerge.png Beosound-Emerge.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-A1.png Beoplay-A1.png

CarJen wrote:

New to this forum, i would like to bring my 2 cents on the Beovision Horizon which i have been the - i'm sorry to say - unfortunate owner of, since it release on 01SEP16.

I love the HW part of the Horizon, but B&O's decision to go with an all Android software was maybe not the best decision they made. I have had so many software issues that, unless a MAJOR release due in week 5 2017 will solve all issues, i'll be returning the Horizon to my local dealer getting a refund.

B&O are very much aware of the issues, and i have been given an additional year warranty for the trouble, but that doesn't do me any good when i often can't turn the tv on, can't connect to the tv with the BT Beoremote, picture suddenly shuts down, but sounds remain. Tv can be up to 3 minutes to start up and even suddenly turns on in the middle of the night, with sound only without anyone having touch the remote.

Recordings made on external hdd, can't be played back despite it is clear the whole recording is present. Green light stats flashing despite tv is not on, and many many more errors. It has been deeply frustrating and the joy i usually have had when buying B&O for the past 25 years is non existing. I have not had all B&O products, but a fair share, and i believe the Horizon must be a candidate to the poorest software performing tv they've made. The software have not been tested in an orderly manner it seems and this long after the release, customers should not still have all of these issues. It is very bad after sales service from B&O.

Therefore, if you are looking to buy the Horizon, wait, or look elsewhere unless you are not so picky when it comes to continous software issues as i am.

I am curious to know if anyone else may have had similar issues with their Horizon, or other B&O tv's?

 

Many thanks for this input.  As the Beoworld member who started this thread because I am in the market for a new TV, it has been very enlightening to read all the (mostly negative) discussion.

It appears that I have been rightly sceptical about the Android OS used in both the Horizon and BV14, and am very glad that I have not purchased either.  Sadly, even if the expected SW update did indeed fix the problems, I would still be very reluctant to purchase.  Some Android devices that I have owned in the past (Nexus tablets/phones etc) have run very well initially and then deteriorated as the Firmware has been updated over time - I got the impression that the Android OS was either being updated beyond the processing capability of the platform it was running on, or that there was a constant mismatch between the OS and the installed Apps - the latter being in an almost constant state of 'update' (itself a process that slows down the overall system).

Since moving to Apple/IOS these problems have simply disappeared:  I use 3 iPhones and an iPad with no difficulty whatsoever.  OK so the only B&O with which I currently interface is a Playmaker, but I am very impressed with the way that even that runs.  My UK mobile is even an old (third-hand) iPhone 4 running IOS7, and even that works far better than any Android device I have owned. 

So in summary I am still in the market for a new B&O TV but will hold onto my money until a non-Android solution appears.  In the meantime I will struggle by with my BV6-26 and ATV4.

 

 

 

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png

@Guy

New LG/B&O tv are coming - we all know that.

The LG tv's of today aren't using AndroidTV, but WebOS.

Maybe there is hope for those, who aren't comfortable with Andoid?

Whether that will be better, is another question ;-(

MM

Location: Flensborg————Danmark

webOS seems to be pretty well reviewed from what i can see......it does have a slightly cartoonish feel in places, and i'm told we are likely to get that kind of look and feel when the TVs arrive.....but anything would be better than Android.......i've never felt more justified in sticking with my general iOS/OSX environment!

Millemissen wrote:

@Guy

New LG/B&O tv are coming - we all know that.

The LG tv's of today aren't using AndroidTV, but WebOS.

Maybe there is hope for those, who aren't comfortable with Andoid?

Whether that will be better, is another question ;-(

MM

Thanks MM.  I am waiting patiently, but I will not be an early adopter! 

Sandyb wrote:

webOS seems to be pretty well reviewed from what i can see......it does have a slightly cartoonish feel in places, and i'm told we are likely to get that kind of look and feel when the TVs arrive.....but anything would be better than Android.......i've never felt more justified in sticking with my general iOS/OSX environment!

I don't mind 'cartoonish' as long as it works! 

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
......
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