With all the money I've poured into B&O since 1991 – and up until late, felt I've always got my money's worth – I reserve the right to the customer's point of view. B&O's speakers and audio systems – they are still worth it, with one or two exceptions. BeoVisions are taking a huge hit in perceived and actual value with BV14, Avant NG and Horizon, as the specs and customer opinions are surfacing. To have 4K, with cheap panels and lacklustre PQ features is NOT the way to go – not to mention the SW issues.I really, truly, want B&O to do better.I accept that totally and from a consumer's point of view it's a perfectly valid and important judgement. But from the company's point of view we still have to decide whether to charge more or absorb the cost and therefore increase our losses.
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BV14 and Beovision Horizon - any feedback?
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I wonder if it is just us on this forum that perceive this or their general other non forum customers don't know and or care? I mean how would anyone really know of it's a "cheap" panel. To many people I suppose if it looks good and works then it's good 😕I'm with you on what you say I just was wondering ... 😐BeoVisions are taking a huge hit in perceived and actual value with BV14, Avant NG and Horizon, as the specs and customer opinions are surfacing. To have 4K, with cheap panels and lacklustre PQ features is NOT the way to go – not to mention the SW
Good point.What does the (especially first-time) BeoVision buyer know, expect and ask these days – and what do they compare the BV to?I wonder if it is just us on this forum that perceive this or their general other non forum customers don't know and or care? I mean how would anyone really know of it's a "cheap" panel. To many people I suppose if it looks good and works then it's good I'm with you on what you say I just was wondering ...
With all the money I've poured into B&O since 1991 – and up until late, felt I've always got my money's worth – I reserve the right to the customer's point of view.
B&O's speakers and audio systems – they are still worth it, with one or two exceptions.
BeoVisions are taking a huge hit in perceived and actual value with BV14, Avant NG and Horizon, as the specs and customer opinions are surfacing. To have 4K, with cheap panels and lacklustre PQ features is NOT the way to go – not to mention the SW issues.
I really, truly, want B&O to do better.
They will do next year with the OLED panels. B&O is not forcing anyone to buy the Horizon/BV14/Avant NG in a hurry. If you already own a B&O TV that works well, then it is worth to wait. The CES is less than a month away, and it is likely that we will see prototypes of the OLED TVs
Regards,
Jean
My B&O Icons:
I am pretty sure, that the avarage Mr and Mrs Brown B&O costumer don't know anything about this.
Most people don't have the slightest clue of the differences between edge lit or full array local dimmed panels, HDR, Wide Colour Gamut or or even what 4K actually is.
MM
Location: Flensborg————Danmark
What does the (especially first-time) BeoVision buyer know, expect and ask these days – and what do they compare the BV to?
Hi KMA,
Most customers only question their dealer if there is a real problem with the control of the product they own, and are not worried about picture quality, blurr or any other distortion in viewing ... They don't care about 4k or high or low quality panels. They are convinced that with paying a premium price they have bought the best on the market today.
My long time dealer has sold his business, and the new owner has changed the interior completly in the B&O shop style. I can imagine that most customers entering this wealhty surrounding, immediately being pampered with a coffee or other drinks are taking every product on display for the best you can buy. B&O built an environment designed entirely round the consumer, where service, learning and products were combined. Its all part of the experience to give the customer the confidence that B&O is the best product you will find on the planet.
The large part of customers, are satisfied with their purchase because they are not trying to get the most out of it, in a way we do.
Have a jolly and blessed Christmas and a Happy New Year!
Chris
Rightly said Chris
I don't think there is an average B&O client. There's probably not many brands that have so many technology interested people around their products either. Many here still treasure old units and that is what I feel is synonymous with B&O and all their customers. We rely on the products to be very good, proven technology that will work for many years and do it good. Sure, many might be happy with a cup of coffee and good salesmanship but many asks their children or friends for help too, or compare themselves. And of course the tech minded people do care. Even if they just sell 100 tv less that is still about 1 million euro in sales. Not a small sum. And I am sure just the people on BeoWorld makes up for a quite big pile of money that has gone into B&Os pockets throughout the years. I don't expect highest quality everything but I do have high expectations. A Rolls Royce won't have seats from IKEA. Anyway, these models confuse me out of a business perspective. First their own operating system that now works quite well too. Then they change to android and cheaper panels (I guess) and perhaps later to LG with WebOS just a year later. The middle step with Android seems so strange. Maybe this was a part of a plan before the LG partnership, and now it might very well just be one product line-up with the devices. Regarding what someone wrote earlier about the global dimming screen on updated 2014 Avants, I think this is the device that was introduced just before NG as a slightly updated Avant 2014 but with another power supply for example. Maybe this was a cost cutting device to start rolling out the new panels. I think it was released this autumn. Just for a short while.I am pretty sure, that the avarage Mr and Mrs Brown B&O costumer don't know anything about this. Most people don't have the slightest clue of the differences between edge lit or full array local dimmed panels, HDR, Wide Colour Gamut or or even what 4K actually is. MM There is a tv - and there is a BV.
I don't think there is an average B&O client.
Can't say for the smaller markets - but in Denmark there are many 'Hr og Fru Hansen'-kunder.
MM
Location: Flensborg————Danmark
Hello,
Beautiful Television! The software update has not been released yet... Software is an easy thing to fix, just need time for feed back from customers, installers, and sales team. Bang & Olufsen will continue to solve any issues with software updates to make the BeoVision true B&O quality. I personally do not worry about a resolution.
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