Hey again,

You are right, i telephoned the dealer and he said that in DK, NO new BV10 is preconfigured with PUC units. And therefor they have to come by and configure all the devices i want to control.

anyways thanks for trying helping :-)

Regards

Jørgen

farfar wrote:

You are right, i telephoned the dealer and he said that in DK, NO new BV10 is preconfigured with PUC units. And therefor they have to come by and configure all the devices i want to control.

Yeah, that's a recent change. My BV10-46, which was delivered end of December, also shipped with no PUCs installed. The installer adds the PUCs required for the customer (most likely to reduce options or to stop the customer from selecting the wrong PUC). My first installer added the wrong Sky PUC which resulted in previous key combos switching off the Sky box!

farfar wrote:

Hey again,

You are right, i telephoned the dealer and he said that in DK, NO new BV10 is preconfigured with PUC units. And therefor they have to come by and configure all the devices i want to control.

anyways thanks for trying helping :-)

Regards

Jørgen

The dealer has to come by to load PUC codes? Hello, it's the year 2012, have you heard about Internet B&O? I have a BV3-32 it has to be updated by the dealer which I understand but nothing has happened since then. Same thing with remote control programming. No new B&O stuff for me before software distribution is solved.

/Heinz

You know they should really develop the ability for the PUCs to be downloaded and updated by owners and not have to book and pay for a home visit. It's a royal pain!

Yendys wrote:

You know they should really develop the ability for the PUCs to be downloaded and updated by owners and not have to book and pay for a home visit. It's a royal pain!

And they get it wrong (in my case) and end up having to visit twice, which costs the dealer time and money. In total, I've had an engineer three times since I received the BV10-46. Twice for PUC issues, once as the link room TV was putting the Sky box in to standby mode (a separate issue).

moxxey wrote:

And they get it wrong (in my case) and end up having to visit twice, which costs the dealer time and money. In total, I've had an engineer three times since I received the BV10-46. Twice for PUC issues, once as the link room TV was putting the Sky box in to standby mode (a separate issue).

Totally I had similar issues with my Avant and gave up trying to get a recommended STB working after countless visits from service. And still nervous to get full integration with my BV10 attached STBs. A little disappointing...