BV 10, and blue-ray

22 replies

go and up or go and down don't works!

realy only with the new one

I purchased the Samsung BD-D7500. Very pretty, matches B and O very well. Unfortunately, it does not work and will be returned. I connected it by HDMI and set it to output PCM to my BV7-55. If I put a disc in with uncompressed 7.1 PCM, all worked beautifully. However, if I put a DolbyTrueHD or DTSHD disc in, the player decoded the track and then downconverted it to 2.0.

I called Samsung support, I was then connected to "Tier 2" support. After a lengthy discussion with them, they confirmed that there was a problem. They elevated it again to some higher level of tech support and gave me a reference number. I was told they would call me back. They never did. When I contacted them to follow up I was told that they had no record of any incident matching the reference number they gave me.

It matches B and O so well it is really a shame that it does not work.

 

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