I am also one of the unfortunate owners of a Moment.

And now even more so as the display stays black. Seems you face the same issue and got it repaired. How much did it cost you? Maybe it is time to give it to recycle?

seethroughyou wrote:

After the BS5 failing on me twice and the problems with the Moment, I have decided never again to buy a B&O music source again. I was toying with the idea of one of their portable speakers but also decided against it.

Sadly, B&O don’t have the skills or motivation since they made the transition from physical media to software rooted machines. It’s turning into a speaker and headphones company.

I feel your pain. Unfortunately for me it started with the occasional random reboot of the JB and then one day it just went blank - all while charging on the SH. The only B&O gear that have needed zero investment post purchase/install are my BeoSystem 3, BL8002, BL4000 and Penta 3s. My BV11, Beolab 2 and now the Moment have all needed major repair so far. The Core, BL18s and 19 are going strong too (I probably just jinxed it by saying that!!), but I guess time will tell. Based on my current experience, I am actually considering dumping all the modern B&O gear before anything major happens out of warranty - they are unfortunately just not made the way they used to be.

I am yet to receive the JB back from repair, but the estimate was AUD1100 (+~$350 for a new battery).