I asked my dealer to send me 3.1.0.1001 via WeTransfer when it came out. I installed it via USB sticks and then rolled my Lab 90s back to 3.0.0.616 when a couple of its behaviours annoyed me.

I left my Lab 50s on 3.1.0.1001 and since then they have automatically updated themselves to 3.1.0.1075 at some point.

Just checked and my Lab 90s are on 2.3.2!

What am I missing out on?! 

Caveat Emptor,

Gutsy one to try but I wonder if a factory reset of the BL90 will force a complete update?

Mr 10Percent wrote:

Ditlev wrote:

Though, it did not make a difference to the update. B&O support tells me (clearly without reading the ticket) that I should update via the app - exactly like I tried to do.

Since my BL90's are out of warrenty, they also told me that I'd have to pay if I wanted additional help. 

 

I dont know who told you this information?

1. You are entitled to all updates as long as they are made/released. My BL90s are from 2016 - and are some of the oldest on the market. I still get updates. Warranty has nothing to do it. In fact, I remember giving B&O a big fight because the software was not fully functional for 12 months post release (IT GOES BOTH WAYS). In fact, I believe there is still some functionality that has not been rolled-out in an update since the product release date (6 years now) that was going to issued but has not been.

2. You can update via the web access. It is an official B&O method. the cut/paste below if from them. Just type your BL90 IP address on your PC i.e.  "http://192.168.xxx.xxx/"

3. B&O support is free of charge. If you want your Dealer to update for you - then you are talking about a service and yes - I suspect they will charge for that.

4. Updating is a User proscribed process. (Manual or automatic). I suspect the latest version does very little - maybe integration with a new product or third party control? I dont notice any change over the update.

5. Try deleting the B&O app. A bit of a pain but sometimes this improves functionality. I have a lot of APPs (non-B&O) which behave like this. It works more often than not 

6. Try and ensure the BL90s are connected by a Network LAN and Wifi. Set update to automatic. It may not update but if anyhting else does come out, the BL90s will collect it.

 

 

 

Sorry, I didn't make myself clear. I know I am entitled to updates, but if they do not install correctly I am not entitled to help/support.
I've tried complete factory reset, reinstall of app, through web etc etc - all the same result. I think I will just live with 3.0 :)

Do what politician did, ask for your dealer to send it to you through email, it’s like 3-5mb or something small like that. Format a usb stick, drag and drop and stick it in. The speakers will write a txt file once done so you can check once it’s all done. Super easy🤒