Frankly, I’m shocked at the level of grace and forgiveness that folks have given to B&O for what should be the most basic of competencies (i.e. WiFi) when it comes to SW functionality. That being said, what other choice do customers have who are beyond their return / refund period, or for those who have a significant investment in the brand.

fully agree

Sal wrote:

Frankly, I’m shocked at the level of grace and forgiveness that folks have given to B&O for what should be the most basic of competencies (i.e. WiFi) when it comes to SW functionality. That being said, what other choice do customers have who are beyond their return / refund period, or for those who have a significant investment in the brand.

Stockholm Struer Syndrome. But I agree with you, I've forgiven B&O some oddities and quirks over the years because I like the brand and the products, but not over anything nearly as serious as their s/w and wifi issues and what's going on these days. More things that were just their peculiar way of doing things that weren't like other companies but at least still worked.

Often wonder what the real story is, behind all these software issues. These days, I'm happy that they don't just give up. Still hoping for that  A6 fix 🙂

Sal wrote:

Frankly, I’m shocked at the level of grace and forgiveness that folks have given to B&O for what should be the most basic of competencies (i.e. WiFi) when it comes to SW functionality. That being said, what other choice do customers have who are beyond their return / refund period, or for those who have a significant investment in the brand.

If you refer to my post I cannot say I have that much "forgiveness". I was more referring to how B&O have handled the situation, and I think I would have taken the same decision regarding the release rollback.

Of course I do not accept faulty software in the first place.

Hiort wrote:

Sal wrote:

Frankly, I’m shocked at the level of grace and forgiveness that folks have given to B&O for what should be the most basic of competencies (i.e. WiFi) when it comes to SW functionality. That being said, what other choice do customers have who are beyond their return / refund period, or for those who have a significant investment in the brand.

If you refer to my post I cannot say I have that much "forgiveness". I was more referring to how B&O have handled the situation, and I think I would have taken the same decision regarding the release rollback.

Of course I do not accept faulty software in the first place.

I wasn't singling out any one particular post, merely expressing a general opinion from this and other threads pointing to B&O's shortcomings and multiple fans (myself included in some instances) coming to their defense.

Roy wrote:

Does someone knows if Deezer HIFI is still working on the A6 with release 1.15.1760?