The 17881 sw was a release target at several products - a release that had some issues for different products and for different reasons (identified before the release). For this reason B&O decided not to include the A6 and A9 for now (in the automatic download), but owners can contact their dealers that can request a download via ROS for a specific serial number. Once this is approved, 17881 will be available for download for the given A6 or A9.

Not sure if this was clear at all❓

Roger

A6: If one look only at the version numbers. How can a higher version number 1.15.17640 then be a downgrade from the lower number 1.15.17474? I thought given the higher number, that it was the upgrade I'd been waiting for. I was wrong 🙂

This is how my update history looked before version 1.15.17640 got installed automatically.

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The communication from B&O on this was confusing, but 1.15.17640 is a roll-back from 1.15.17881 - but I do not know of any (beside the beta testers) A6/A9 customers with 17881 installed.

The official release list is (A9 mkII, not the same as for A6 that you have shown):

13-12-2017: 17640

21-11-2017: 17474

16-11-2017: 1.15.17370

07-06-2017: 1.14.11188

02-05-2017: 1.13.10113 etc etc

Roger

Ok, that makes sense.

So. Seen from my A6s perspective - it did receive a newer version 17640, from what it had before. B&O have removed the 'FLAC icon' code from 17640 present in 17474.

Thanks for the explanation. Less confused ... 🙂

Same here - and now even the Spotify Connect refuses to establish a connection to either device (BS1&2). 

Brilliant marketing: Xmas dinner party with a large room filled with BL18´s/19 and an Avant-75 + Moment on one side and a BS2 on the other side, but entertainment provided by a BeoPlay A2. 

Roger

Well, you’re not alone with endless problems. Welcome to the proud family of B&O/Beoplay owners.

Now my A9Mk2 refuses to pair with Essence Remote. One more reason I really don’t want to post into the thread about “B&O in 2018” lol. Just how incompetent B&O is with literally all products they sell today is beyond me.

I purchased an A6 on Dec 22, hoping it would be Chromecast enabled. i immediately ran into many of the problems described in this thread. I guess I should have done some more research before shelling out the money... I contacted BeoCare and after a couple of days they provided the below response.

It is truly astounding that they're releasing SW without regression testing. In this day and age this should be standard procedure. It's also interesting to observe that the hardcore B&O customers (at least the ones participating in this forum) are tinkerers and experimentalists with a certain technical skill level. Back in the old days, B&O was the brand preferred by people without such inclinations. It just worked out of the box. These days, it seems you need an engineering degree to get anything labeled B&O to work (this includes yours truly, I should add!)

-bab

Thank you for contacting the B&O Play Support regarding your A6.

https://d3r2mapsjipt0f.cloudfront.net/b2caca651ec6de79fea6fe5780318a82eb2ac38d?url=http%3A%2F%2Fbogo.custhelp.com%2Feuf%2Fassets%2Fimages%2Fbo_message_template.jpg" alt="Image">

The following question has been received: Contact Information Email Address:  First Name: Last Name: Question Reference # 171223-000123 Date Created: 23/12/2017 05.26 PM Date Last Updated: 23/12/2017 05.26 PM Status: Closed Smart tag: 171223-000123  Auto-Response By (Administrator) (23/12/2017 05.26 PM) Phone home: Phone Office: Phone Mobile: Product: Sound Systems  BeoPlay A6  Category: Installation/operation   Language: English Customer By CSS Web () (23/12/2017 05.26 PM) I have a brand new Beoplay A6. After unboxing it yesterday, the embedded Chromecast client is not discoverable by Google devices or smartphone apps around the house. The critical events log displays the following error messages: * Cast starter failed, stopping * DSP error level: Service error * Google cast doesn't start after update, disable google cast Please advise when this error will be fixed, as it is unacceptable to market a product as Google Cast enabled when it isn't. The advertised Google Cast capability was a major reason why I purchased the product. Looking forward to your response.

Having been involved with s/w development for various defense contractors, the obvious lack of thorough regression testing by B&O shocks me as well. Definitely not standard procedure for the defense world, though how this plays out in most civilian companies I don't know, but it's obvious B&O considers it a waste time and manpower.