BEOVISION ECLIPSE

2469 replies
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You are not the only one who have experienced problems with no sound after the latest update, I got the same problem, ending up making a factory reset of the sound center.

Afterwards I find out that the problem was related to “Clip Protection” a function which is turned ON by default, but in my case turned OFF because I have recognized it cut off the lower bass to my BL5 speakers.

But after this software update it is no longer possible to disable the function, if doing so it will replace the sound with a high frequency tone, which will not disappear before turning the function back ON again and restart the TV.

I lately also has experienced, several times the remote has lost the communication to the TV and need to be re paired, sometimes it’s necessary to make a factory reset to the Beoremote before it is possible to successfully pair the two.

I already has contacted my B&O dealer and even B&O too, so just hope they very soon will come up with a solution.

 

Hi,

I have also a problem with my Eclipse after latest software update (2.7.xxx). The standby-indicator that always lights green when playing a music-source (Deezer or Music DLNA) dont light up at all anymore when playing music source and the screen is black. In the Manual for the Eclipse it says that the standby-indicator always should be green when the screen is off and when a music-source is played.

This software error is not a big thing, but they have done a lot of things with the soundcenter with the new software and I can NOT see any improvements at all. Just negative things with the new software. I hope B&O reads all this comments and make a fix.

The bad thing about B&O and software is that it always take so long time to fix an error in the software compared to other brands. I wonder if B&O ever will be good at software in their products. It is now many years with bad software in different products (Beovision 14, Beolab 50, Beosound Moment etc....).

Best Regards
Martin Ström

SWEDEN

 

Yes it seems like they have done a lot with the sound center and for what reason and just agreeing, hope really B&O read everything in this tread.

Another thing I experienced after this software update is that a bad sounding noise can appear in the speakers when turning the system off.

 

We have had some problems with our Eclipse since tonight, too.

When selecting stations from the cable network, the TV picture does not produce any sound; after a short time the message "no signal found" or "invalid service" and "only data" appears.
A short time later there is sound and image, sometimes the message remains, so only switching helps.
This issue runs across almost all channels, no matter if SD or HD.

Sometimes picture and sound are immediately there, but not the next time.

In the LG forum I could not read any information about it.

I restarted the devices, plugged in the antenna cable and plugged it in again, also removed the hard drive and the CI module, no changes.

Only if I disconnect the main cable for couple minutes everything runs fine.

My Dealer and the support is involved, we are waiting for an answer.

 

Ingo

I have noticed, that when I play music from my DLNA server on my Eclipse, the shufle and repeat buttons have no effect at all.

If I set the buttons and then closes and reopens the B&O app, the buttons are reset.

Some time ago, the same problem was present on my M5 but a sw update of the M5 fixed it. I have just tested the app on the M5, and here it is still ok.

Does anyone else have the same problem on the Eclipse?

Location: Copenhagen

Best regards
Dyssegaard

Just as an example Eclipse Soundcentre 55" with LG 77" C9 with Bang & olufsen App works perfect

As writren in the other theead, where you posted this....interesting!

Tell us more, please!

MM

Location: Flensborg————Danmark

New software for Eclipse

2.7.37196

And the problem with “Clip Protection” is finally solved. Hopefully other problems from the previous software update are solved too.

Unfortunately Bang & Olufsen’s support line is very hard headed to communicate with, it’s simply impossible to have a constructive conversation, especially if you have knowledge yourself at technician level. They will never, never admit there possibly has been flaws in one of there software updates, the dialog will turn to pure nonsense if you confront them.

Hi, 

With the software update yesterday there is still problem with Stand-by indicator when playing music (Deezer, DLNA). With the software 2.5.xxx and earlier, the standbyindicator always had a green light when playing a Music-source. From software 2.7.xxxx the standby-indicator sometimes lights up when starting a Music-source but after 10 minutes it go off (black). I have send this software bug to B&O-support but nothing happens. 

It is not a big deal but I agree that it is impossible to make a decent conversion with B&O and their support-team. 

Best Regards
Martin Ström

SWEDEN

Evening all

I just spent three hours reading from page 1 to about 20 and gave up.

In short

I JUST BOUGHT AN ECLIPSE 65

I am super excited if not worried that

A it might feel weird going from the Avant 55 loosing the menu structure and this HDMI 2 logo i read about.

B Adjusting to the LG interface on screen compared to the avant might make me sad

C if i like or dislike the silver speaker cover, might change to Piano black

D if he will give me that amazing Bang and Olufsen feeling.

It is going to sit between my Lab5’s with 6000’s in the rear

Only STB will be a Apple TV which I really don’t know if I will need anymore but I kind of like the interface and access to iMovie app.

Well its waiting time now until it arrives and i am excited and concerned at the same time as it was a huge move from the avant 55 MK1.5 to the first LG and B&O collaboration.

Still Mikipedia YouTube video’s shows that two of the lads have them so fingers crossed.

Now I wait in anticipation hoping that my concern will fade.

Happy Thursday

6 days to go
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