BEOVISION ECLIPSE

2469 replies
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My guess is the TV is connecting to one of your WiFi extenders. Perhaps there's some periodic interference with the main base station so it goes looking for a better signal (which might offer better rf, but worse throughput)   March ybe you can see this with Airport Utility.  My Essence would do this.  My solution for the Essence was to hardwire it to Airport and turn off the WiFi.  If you have the option to use a wired Internet connection, why bother with WiFi? 

Stan

BeoET wrote:

It sems that the LG has an issue with getting max speed from the provided connection (LG forums report the same).  We have 160Mbps speed, and I’ve both a wired cat6 cable from the router to the Eclipse and tried WiFi connection from the TimeCapsule 3m from he Eclipse. In both cases Speedtest on Eclipse show max 95-98 Mbps. The AppleTV4k box that are connected to the TV (wired) reports 160Mbps constantly. 

But since 80-90 Mbps is sufficient to get UHD on Netflix and Amazon, we haven’t any speed issues. The Eclipse is just fantastic!

Haha. I dream of 160mbps! With fibre to the box the best I can get is 52mbps. The price you pay for living in the wild North York Moors. I’ll check out the LG forum too.  

Dolby Vision is intermittent.Sometimes it works. Sometimes the screen goes black and eventually the Apple TV will default back to HDR 60K. I had enough and decided to keep it in Hdr. Am using the recommended Belkin ultrafast cable too.

Struer in Denmark are apparently working on the solution... since I reported the issue way back in Oct 17 ! A dealer worth it's salt will confirm.

Had initial probs wilth Netflix and download speed hence poor picture resolution , 480p was the norm! Hard wired the TV to my BT Hub. Forgot about wifi and B&O - pretty useless. Reduced the apple extreme base stations around the house too.Initial set up was wireless connection from BTHH to apple extreme base station with  hard wire from this to the TV. Too intermittent. Went for the jugular and hard wired direct to the BTHH. Dealer was useless. They're sales people interested in quotas. Eventually Netflix settled down and got 2160p pictures. 

 

 

If that helps perhaps, as I have an LG TV and 4K Netflix works excellent through WiFi and Apple AirportExtreme router... ...on the router I created a 5GHz network with different SSID and then connected TV specifically to that one (plus, “forgot” 2.4GHz SSID on TV).

That way you will at least be certain that the TV connects where you want it to connect and it could help isolate the issue.

I was having connection issues with Netflix on my showroom Eclipse TV’s. They are both hardwired, I was constantly seeing error NW-2-4 which indicates a server connection issue. As everything else in the shop worked I assumed there was an issue with the TV so reported it to B&O, I was the only one with this problem so I reported it to Netflix. They explained that you need a solid connection to all three of their servers unlike YouTube and Prime TV. If it ever did connect the picture would start in 480p and take about 3 minutes to build up to 2160 at which point it would stop altogether. I tried wirelessly connecting the TVs to my network to see if this would help, no difference. I use Zen broadband and pay for 80mbps download so this shouldn’t be a problem! I had noticed over time my speed slowing down and peaking at about 20mbps...

I almost gave up with it until Southern Electric came in to replace our electricity meter with a new smart meter. When the power went back on I noticed that I wasn’t getting a LAN connection, without this nothing in the shop would work, I couldn’t even process a card payment. They blew up my Draytek 2820 router! So I rushed down to PC World and bought a new Netgear Nighthawk VDSL router/modem which replaced the BT Openreach modem and Draytek combination. I went straight to Netflix and it came on and displayed 4K instantly!!! I did a speed check and I was hitting 78mbps again! If you have a router that you think works, it probably doesn’t especially if it’s supplied by BT, you can replace it easily with a Netgear Nighthawk D7000. My problems were solved and I am very happy, thanks Southern Electric. 😁
w5bno123 wrote:

I was having connection issues with Netflix on my showroom Eclipse TV’s. They are both hardwired, I was constantly seeing error NW-2-4 which indicates a server connection issue. As everything else in the shop worked I assumed there was an issue with the TV so reported it to B&O, I was the only one with this problem so I reported it to Netflix. They explained that you need a solid connection to all three of their servers unlike YouTube and Prime TV. If it ever did connect the picture would start in 480p and take about 3 minutes to build up to 2160 at which point it would stop altogether. I tried wirelessly connecting the TVs to my network to see if this would help, no difference. I use Zen broadband and pay for 80mbps download so this shouldn’t be a problem! I had noticed over time my speed slowing down and peaking at about 20mbps...

I almost gave up with it until Southern Electric came in to replace our electricity meter with a new smart meter. When the power went back on I noticed that I wasn’t getting a LAN connection, without this nothing in the shop would work, I couldn’t even process a card payment. They blew up my Draytek 2820 router! So I rushed down to PC World and bought a new Netgear Nighthawk VDSL router/modem which replaced the BT Openreach modem and Draytek combination. I went straight to Netflix and it came on and displayed 4K instantly!!! I did a speed check and I was hitting 78mbps again! If you have a router that you think works, it probably doesn’t especially if it’s supplied by BT, you can replace it easily with a Netgear Nighthawk D7000. My problems were solved and I am very happy, thanks Southern Electric.

I also have a night hawk. I rate it.

I will chime in here. We install professional WiFi managed systems into homes and do see pretty much all the WiFi brands mentioned. I'll reserve comment as generally environmental circumstances come into play with home WiFi solutions including the adaptor, internet latency and the speed of the TV's processor. Though I will say when you have a problem and you can't actually see what happens at the network layer there is a fair amount of guesswork on the root cause.

From what we have seen on LG TV's is interesting and relevant here. Most including C7 panels struggle to connect to Ethernet at 1GB full duplex. When they do their throughput rivals a sluggish 100Mb Ethernet adaptor. Wi-Fi is not strictly AC or even N speeds either. Sony's TV's by way of example do not have the same problems.

So how do we resolve this? Answering my own question, we force the Ethernet adaptors to 1GB / half duplex where we see a connection that requires it or we may remove the slower connection WiFi speeds one by one. Others we have set Ethernet adaptors at 100Mb full duplex... Or we bypass it all, so a lot of options that home users may not have access to. I have my suspicion on what is going on but at this stage there is no straight answer.

When doing the bypass option we suggest an Apple TV or Foxtel (Sky here) so that internet service to the panel or TV is then just used for updates. Not a great answer here.

Just some thoughts.

Oh and I am happy to test an Eclipse's WiFi and Ethernet port to put some clarity around this, should it be possible as I am in Australia and I am not quite ready to install one myself.

Beoaus. 

Location: Australia

link

I found another picture of the Oak speaker fret the Amsterdam dealer have it already,

After seeing this pic I am again considering the Alu front instead.

Anyone have some good pictures of the fret?

Hi all.

A couple of questions to someone with an Eclipse and an Appletv (or another mediaplayer) placed in the space bottom left (seen from behind) in the soundcenter.

1. Will there be any issues with HDR/Dolby Vision if connecting to the soundcenter?

2. Is a 1m hdmi cable long enough?

3. What cable are you guys using?

I read somewhere that only Belkins Ultra super duper fast 4k UHD HDR cables will work properly?

Thanks so much in advance, i’ve had my apple tv 4k laying around for a few weeks now :)

  HDMI A to D does not support UHD/4K signals above 30 fps (HDR and Dolby Vision signals). E.g. from Apple’s new 4K TV box, Chromecast Ultra, and selected set top boxes delivering 4K signals

Been on going since day 1.

I use the Belkin cable. 1m

Apple TV works thru the soundcentre but configure the settings to HDR 60K on Apple TV.

No joy playing Dolby Vision though.

Maybe next year,

......
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