BenSA wrote:

they also need people like here at Beoworld to back them.

Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away?

Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or,

Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box.

Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.

Puncher wrote:

BenSA wrote:

they also need people like here at Beoworld to back them.

Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away?

 

Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or,

Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box.

Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.

You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then  be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special. 

Roger wrote:

And you should have heard the Danish dealers at the last meeting with B&O HQ! Bashers with a capitol B. So it may not be the BeoWorld users that need to change or are to be blamed, it may very well be B&O and their new direction.

Very valid point from, arguably, the most respected person on this board.

BenSA wrote:

Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then  be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase.

We need to get a grip. Really. Like I said earlier, who cares what other people think - as adults we should be stronger than this. I've had all kinds of issues with BV7's in the past, to the point the purchase was embarrassing, but I take the rough with the smooth. I don't come on the board and worry about what other people think about (my purchase) though. Maybe when I was 14 I took those things seriously.

No-one is "bashing" someone else's purchase - show a post where someone has directly bashed someone here for purchasing an Eclipse, personally?

Indeed, and maybe time for some perspective.

We should all remember how horrifically unstable and problematic the Android TV's were for their first year ( i had one!) - when we talk about the Eclipse.

If there is one thing i'd like more from the brand, its some communication about where they are going with their products. I am told that integrating vice assistants (directly, not via connected boxes) has been mapped out as the way forward for controlling the "experience", with the app assuming a supplementary role.

Not sure whether to be excited or terrified by this prospect.

In any case, the brand has traditionally been very good at interoperability of old and new products  -  at some point, there will be inevitably very old products (20 years +) where that easy integration and operation falls down a bit.

BenSA wrote:

Puncher wrote:

BenSA wrote:

they also need people like here at Beoworld to back them.

Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away?

 

Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or,

Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box.

Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.

You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then  be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special. 

I didn't miss the point at all. I asked how we support them and what message we would like to send, which you ignored in order to have another go at me - who's bashing who ............ easy isn't it!

So what message would you like to send to the company, there's more than one owner here feeling dissatisfied, the Danish dealers have seemingly made their thoughts clear - what should we be saying?

BestSound wrote:

Just now I also have my BS9000 hardwired through the NL/ML converter and have already had a very long conversation to my B&O dealer after realizing that this setup did not work much more than 20% when connected to Eclipse, even after spending a fortune keeping the BS9000 “alive”

Could you elaborate on this? What does 20% mean? Functionality or length of time? What symptoms are you getting?

I own a BS9000 and my dealer is recommending a NL/ML converter for my Eclipse purchase, but if it doesn't work (and is discontinued) then what are the options?

Puncher wrote:

BenSA wrote:

Puncher wrote:

BenSA wrote:

they also need people like here at Beoworld to back them.

Assuming for one moment that B&O read this thread and use it to help them plot their future, what message would you like them to take away?

 

Hey guys, doing a great job, the Eclipse is fantastic - more of the same please. Or,

Sorry guys, I'm afraid that's just not good enough. It isn't a real Beovision and it has issues out of the box.

Maybe the real answer should have been to sell the Eclipse as a Beoplay product! Certainly I would have expected a lot less and been less disappointed in it. A Beovision used to mean something special.

You completely missed the point....I did say that issues and problems must be discussed but when someone is wanting to buy it they get told that they buying rubbish....they should buy a Loewe rather. I don't understand how that makes sense.....if someone is happy to buy it, let them be happy. Eclipse buyers have had to defend themselves constantly on this forum...a B&O forum no less. Let them know the issues but then  be happy for them. Only one owner has said that he is completely unhappy, the majority are very happy with their purchase. Why must the same people write every time how terrible it is? Over and over. You've said you don't like it, we heard you, we don't need it bashed into our heads. Considering a couple of people have complained about this bashing, then perhaps it is something to think about. You don't think the Eclipse is special, say so then move on.......plenty people think it is special. 

I didn't miss the point at all. I asked how we support them and what message we would like to send, which you ignored in order to have another go at me - who's bashing who ............ easy isn't it!

So what message would you like to send to the company, there's more than one owner here feeling dissatisfied, the Danish dealers have seemingly made their thoughts clear - what should we be saying?

I should point out that the people who are most adamant and enthusiastic in their defense of the Eclipse, and most likely to get their noses out of joint and whine about things, are people who don't even own an Eclipse.

B&O's 100th anniversary is only 8 years away, I truly wonder what will be left of B&O, if anything, by then.

Beer_Baron wrote:

BestSound wrote:

Just now I also have my BS9000 hardwired through the NL/ML converter and have already had a very long conversation to my B&O dealer after realizing that this setup did not work much more than 20% when connected to Eclipse, even after spending a fortune keeping the BS9000 “alive”

Could you elaborate on this? What does 20% mean? Functionality or length of time? What symptoms are you getting?

I own a BS9000 and my dealer is recommending a NL/ML converter for my Eclipse purchase, but if it doesn't work (and is discontinued) then what are the options?

You can only turn on BS9000 with Beoremote one if you change to Beo4 mode (IR) and back again to Bluetooth for further control of the Eclipse. It means in practice for me I still need a Beo4 remote for the BS9000. (You can also use the B&O apps)

After you have turn on the BS9000 you may choose the “join in” function on Eclipse and then you can only do a few things like step to the next song or radio program with the Beoremote, actually you can turn everything off if you hold down the turn off button for a while.

Another thing is, if you have Beolab 5 conected digital to BS9000 you can’t use this function with Ecliopse, but you can change the option in Beolab 5 and control everything with a Beo4 like it originally was meant for, but then it’s of course only CD available.

All in all it’s just very confusing, I expect that I got the full control of BS9000 with the new Beoremote one, this is definitely not easy to teach my wife to get use to.

Roger wrote:

Perhaps B&O's management should remove the dust from their 7 CIC's and make B&O great again?